<p><b>ACCIONA is a global company, leading in the development of regenerative infrastructure that creates a positive impact on society. Our workforce consists of more than 65,000 professionals, present in more than 40 countries across the five continents, all contributing in our mission to design a better planet. Are you a passionate individual who wants to make a difference, promote sustainable development, and find solutions to the biggest global challenges including climate change, overpopulation, and water scarcity? Come and join us in building the infrastructure our planet needs to achieve a sustainable future.</b></p><div><div><div><div><div><div><div><p style="text-align:inherit;"></p><p style="text-align:left;"><b>Job Description</b></p></div></div></div></div></div></div></div><p></p><p><b>Benefits</b></p><ul><li>Annual pay review and discretionary bonus</li><li>Career Development, Strong Culture, Inclusive and Support Environment</li><li>Passionate about innovation and continuous improvement</li><li>Strong commitment to economic, environmental, and social progress</li><li>Local leadership and global expertise</li></ul><p></p><p><b>Project</b></p><p>Kwinana Energy Recovery is Australia’s first waste-to-energy facility, transforming waste into renewable energy while supporting the circular economy. Diverting up to 460,000 tonnes of waste annually from landfill, the facility will generate 38 megawatts of baseload power—enough for over 50,000 households—while reducing carbon dioxide emissions by more than 400,000 tonnes per year, equivalent to removing 85,000 cars from Perth’s roads.</p><p></p><p><b>Position</b></p><p>We are seeking a highly motivated Customer Relationship Advisor to join our Energy Recovery SPV team.  As the Customer Relationship Advisor, you will play a vital role in maintaining and developing positive relationships with existing suppliers and clients to ensure successful supply to the Energy Recovery facilities.</p><p></p><p>You will be responsible for active supply chain management and account administration for effective fuel supply and ensure contracted interface requirements between customer and the O&amp;M team is maintained. Your expertise will be crucial in ensuring the efficient and sustainable conversion of waste into clean energy, contributing to our commitment to environmental stewardship and resource conservation.</p><p></p><p><b>Key Responsibilities</b></p><ul><li>Develop and Maintain relationships with waste suppliers, offtake contractors and external stakeholders, building rapport through regular and relevant communication</li><li>Prepare tailored messaging to address specific client objectives and identify opportunities to enhance client satisfaction</li><li>Understand the core procurement models and their benefits</li><li>Navigate client documents including EOI, RFT, contract and information documents</li><li>Assist in identifying and documenting commercial risks, Escalate potential commercial issues to manager</li><li>Work with O&amp;M teams towards successful stock management and fuel planning and report to regulatory authorities in line with associated licensing requirements.</li><li>Collaborate on external stakeholder engagement activities that promote Energy Recovery initiatives and strengthen supply chain resilience.</li><li>Carry out routine reconciliation &amp; reporting to support invoicing and payment runs associated with stakeholder transactions.</li><li>Report on facility performance and supplier performance to ensure contractual obligation are satisfactorily maintained</li><li>Work with the wider business teams to promote expansion of the Energy Recovery business</li><li>Lead on supporting education of Energy Recovery within the local communities, in line with fuel supply contractual requirements.</li></ul><div><div><div><div><div><div><div><p style="text-align:inherit;"></p><p style="text-align:left;"><b>Required Skills and Competencies</b></p></div></div></div></div></div></div></div><ul><li>Tertiary qualifications or experience relevant to demonstrate an ability to undertake role</li><li>Knowledge of waste-to-energy processes, incineration technologies, and renewable energy concepts.</li><li>Strong understanding of environmental compliance, and waste management practices.</li><li>Excellent communication, and problem-solving abilities.</li><li>Ability to work in a team-oriented environment and collaborate effectively with diverse teams.</li><li>Understanding of multi directional supply chain management and communication</li></ul><div><div><div><div><div><div><div><p></p><p>ACCIONA has been given the Top Employer 2022, 2023, 2024 &amp; 2025 certification in Australia, which certifies the company's commitment to excellence in human resources management and those who focus on putting their people first through their exceptional HR policies. Since establishing a presence in Australia in 2002, ACCIONA has made significant investments in local opportunities and project development. ACCIONA employs more than 3,000 people in its renewable energy, infrastructure and water projects across Australia &amp; New Zealand.</p><p></p><p>We are an Equal Opportunity Employer and promote equality and diversity. Indigenous Australians and candidates from minority groups are encouraged to apply.</p></div></div></div></div></div></div></div>

<p class="break-words white-space-pre-wrap t-black--light text-body-medium">Leaders in developing regenerative infrastructure to design a better planet. Our offer covers the whole value chain, from design and construction to operation and maintenance. We develop our business activities based on the desire to contribute to economic and social development in the communities in which we operate. We execute our sustainability strategy through a Sustainability Master Plan, a road map containing all the initiatives of the Company in this field. Our aim is to lead the transition towards a low-carbon economy, bringing quality criteria and innovation processes to all projects in order to optimize the efficient use of resources and respect the environment. We have been a carbon neutral company since 2016, but we go further and want to create a positive impact, with people and the planet at the center.</p>

Advisor, Customer Relationships

<p><b>ACCIONA is a global company, leading in the development of regenerative infrastructure that creates a positive impact on society. Our workforce consists of more than 65,000 professionals, present in more than 40 countries across the five continents, all contributing in our mission to design a better planet. Are you a passionate individual who wants to make a difference, promote sustainable development, and find solutions to the biggest global challenges including climate change, overpopulation, and water scarcity? Come and join us in building the infrastructure our planet needs to achieve a sustainable future.</b></p><div><div><div><div><div><div><div><p></p><p><b>Job Description</b></p></div></div></div></div></div></div></div><p></p><p><b>Benefits</b></p><ul><li>Annual pay review and discretionary bonus</li><li>Career Development, Strong Culture, Inclusive and Support Environment</li><li>Passionate about innovation and continuous improvement</li><li>Strong commitment to economic, environmental, and social progress</li><li>Local leadership and global expertise</li></ul><p></p><p><b>Project</b></p><p>Kwinana Energy Recovery is Australia’s first waste-to-energy facility, transforming waste into renewable energy while supporting the circular economy. Diverting up to 460,000 tonnes of waste annually from landfill, the facility will generate 38 megawatts of baseload power—enough for over 50,000 households—while reducing carbon dioxide emissions by more than 400,000 tonnes per year, equivalent to removing 85,000 cars from Perth’s roads.</p><p></p><p><b>Position</b></p><p>We are seeking a highly motivated Customer Relationship Advisor to join our Energy Recovery SPV team.&nbsp; As the Customer Relationship Advisor, you will play a vital role in maintaining and developing positive relationships with existing suppliers and clients to ensure successful supply to the Energy Recovery facilities.</p><p></p><p>You will be responsible for active supply chain management and account administration for effective fuel supply and ensure contracted interface requirements between customer and the O&amp;M team is maintained. Your expertise will be crucial in ensuring the efficient and sustainable conversion of waste into clean energy, contributing to our commitment to environmental stewardship and resource conservation.</p><p></p><p><b>Key Responsibilities</b></p><ul><li>Develop and Maintain relationships with waste suppliers, offtake contractors and external stakeholders, building rapport through regular and relevant communication</li><li>Prepare tailored messaging to address specific client objectives and identify opportunities to enhance client satisfaction</li><li>Understand the core procurement models and their benefits</li><li>Navigate client documents including EOI, RFT, contract and information documents</li><li>Assist in identifying and documenting commercial risks, Escalate potential commercial issues to manager</li><li>Work with O&amp;M teams towards successful stock management and fuel planning and report to regulatory authorities in line with associated licensing requirements.</li><li>Collaborate on external stakeholder engagement activities that promote Energy Recovery initiatives and strengthen supply chain resilience.</li><li>Carry out routine reconciliation &amp; reporting to support invoicing and payment runs associated with stakeholder transactions.</li><li>Report on facility performance and supplier performance to ensure contractual obligation are satisfactorily maintained</li><li>Work with the wider business teams to promote expansion of the Energy Recovery business</li><li>Lead on supporting education of Energy Recovery within the local communities, in line with fuel supply contractual requirements.</li></ul><div><div><div><div><div><div><div><p></p><p><b>Required Skills and Competencies</b></p></div></div></div></div></div></div></div><ul><li>Tertiary qualifications or experience relevant to demonstrate an ability to undertake role</li><li>Knowledge of waste-to-energy processes, incineration technologies, and renewable energy concepts.</li><li>Strong understanding of environmental compliance, and waste management practices.</li><li>Excellent communication, and problem-solving abilities.</li><li>Ability to work in a team-oriented environment and collaborate effectively with diverse teams.</li><li>Understanding of multi directional supply chain management and communication</li></ul><div><div><div><div><div><div><div><p></p><p>ACCIONA has been given the Top Employer 2022, 2023, 2024 &amp; 2025 certification in Australia, which certifies the company's commitment to excellence in human resources management and those who focus on putting their people first through their exceptional HR policies. Since establishing a presence in Australia in 2002, ACCIONA has made significant investments in local opportunities and project development. ACCIONA employs more than 3,000 people in its renewable energy, infrastructure and water projects across Australia &amp; New Zealand.</p><p></p><p>We are an Equal Opportunity Employer and promote equality and diversity. Indigenous Australians and candidates from minority groups are encouraged to apply.</p></div></div></div></div></div></div></div>

Advisor, Customer Relationships

About the Job

About the Company

ACCIONA ENERGY

Similar Jobs

Environment & Sustainability Advisor

Environment & Sustainability Advisor

Account Manager

Account Manager

Sales Account Manager

Sales Account Manager

Sales Account Manager

Sales Account Manager

Sales Account Manager

Sales Account Manager

Service Sales Support

Service Sales Support

Customer Planner (M/F/D)

Customer Planner (M/F/D)

Customer Success Manager

Customer Success Manager

Manager, Technical Support

Manager, Technical Support

Customer Support Specialist- ES

Customer Support Specialist- ES