To manage a team of several engineers in the SY/LL postcodes and to assist the RSM with tasks as required. Open to all engineers to apply within the NW. Ensure the day-to-day efficient &amp; productive running of the engineering team within the designated area. Playing an active part in the leadership of the team by being the first point of contact with the Engineers for all issues, dealing with these issues where possible and escalating to your direct management where appropriate.<h1>We offer:</h1>To ensure continuous communication between the team leader and service controller  to maximise the efficient day to day running of the team.   To ensure KPI management of the team and make adjustments and additions where required. To manage third party supplier on site and throughout supply process.  Ensure high team morale and individual team member acknowledgement is maintained at all times. To support the Service Manager for the planning and completion of annual engineer appraisals and training plans in conjunction with company guidelines.  To be responsible for providing cover for breakdowns and service on customer FLT’s where required.  To take on any additional duties as required to ensure  smooth running of the department  &amp; any other duties which arise as a result of the above which are within your capacity skill and expertise. Attend all team and individual meets as requested.  Attend all training as deemed necessary to carry out your responsibilities. Ensure on-going self- development commensurate with the position held. Ensure that the company standards and policies are maintained, particularly with regards to behavioural and commercial dealings. Observe all Health, Safety and Environmental procedures on Company,  Supplier and Customer sites. Comply with Company Health and Safety policy. Ensure all activities meet with our KION Code of Compliance. <h1>Tasks and Qualifications:</h1><ul><li>Recognised engineering qualification  </li><li>Strong verbal and written communication skills with internal and external stakeholder  </li><li>Being able to understand processes and work in a structured way following defined processes </li><li>IT skills will include a good working knowledge of SAP K1SS, Microsoft Word, and Excel. </li><li>Planning (self-organisation) and organisational skills  </li><li>Team player, honest, reliable and approachable </li></ul>

STILL is the leading provider of custom intralogistics solutions, high-quality electric forklift trucks, diesel forklifts, pallet trucks and racking systems.

Field Service Team Leader

To manage a team of several engineers in the SY/LL postcodes and to assist the RSM with tasks as required. Open to all engineers to apply within the NW. Ensure the day-to-day efficient &amp; productive running of the engineering team within the designated area. Playing an active part in the leadership of the team by being the first point of contact with the Engineers for all issues, dealing with these issues where possible and escalating to your direct management where appropriate.<h1>We offer:</h1>To ensure continuous communication between the team leader and service controller &nbsp;to maximise the efficient day to day running of the team. &nbsp;&nbsp;To ensure KPI management of the team and make adjustments and additions where required.&nbsp;To manage third party supplier on site and throughout supply process. &nbsp;Ensure high team morale and individual team member acknowledgement is maintained at all times.&nbsp;To support the Service Manager for the planning and completion of annual engineer appraisals and training plans in conjunction with company guidelines. &nbsp;To be responsible for providing cover for breakdowns and service on customer FLT’s where required. &nbsp;To take on any additional duties as required to ensure &nbsp;smooth running of the department &nbsp;&amp; any other duties which arise as a result of the above which are within your capacity skill and expertise.&nbsp;Attend all team and individual meets as requested. &nbsp;Attend all training as deemed necessary to carry out your responsibilities.&nbsp;Ensure on-going self- development commensurate with the position held.&nbsp;Ensure that the company standards and policies are maintained, particularly with regards to behavioural and commercial dealings.&nbsp;Observe all Health, Safety and Environmental procedures on Company, &nbsp;Supplier and Customer sites.&nbsp;Comply with Company Health and Safety policy.&nbsp;Ensure all activities meet with our KION Code of Compliance.&nbsp;<h1>Tasks and Qualifications:</h1><ul><li>Recognised engineering qualification&nbsp;&nbsp;</li><li>Strong verbal and written communication skills with internal and external stakeholder&nbsp;&nbsp;</li><li>Being able to understand processes and work in a structured way following defined processes&nbsp;</li><li>IT skills will include a good working knowledge of SAP K1SS, Microsoft Word, and Excel.&nbsp;</li><li>Planning&nbsp;(self-organisation)&nbsp;and organisational skills&nbsp;&nbsp;</li><li>Team player,&nbsp;honest,&nbsp;reliable and approachable&nbsp;</li></ul>

Field Service Team Leader

About the Job

About the Company

STILL

Similar Jobs

Value stream leader Customer Options

Value stream leader Customer Options

Team Lead Technical Service Support

Team Lead Technical Service Support

Customer Service Manager

Customer Service Manager

Service Coordinator

Service Coordinator

Field Service Coordinator, West & North Africa

Field Service Coordinator, West & North Africa

Senior Order Coordinator

Senior Order Coordinator

Field Service Coordinator

Field Service Coordinator

Supervisor, Customer Service

Supervisor, Customer Service

Service Team Leader Installation 80 - 100% (f/m/d)

Service Team Leader Installation 80 - 100% (f/m/d)

Senior Field Service Support Engineer

Senior Field Service Support Engineer