Location:Krakow, Lesser Poland, PolandJob ID: R0097182Date Posted:2025-06-25Company Name:HITACHI ENERGY SERVICES SP. Z O.O.Profession (Job Category):Customer Service &amp; Contact Center OperationsJob Schedule: Full timeRemote:NoJob Description:The opportunityAs Delivery Lead IMS (f/m/d) you will be a part of the IMS Leadership Team, supporting the execution of the global strategy. In this role you will manage all related IMS teams in all CSS Hitachi Energy locations, fostering collaboration and operational excellence.How you'll make an impact<ul><li>Lead IMS Client Engagement globally, including Application Support, Client Resolution, Master data and Catalog Management</li><li>Lead Transactional &amp; local sourcing coverage within function defined scope, including sourcing outside category coverage, related contract management and Supplier Lifecycle &amp; Performance Management (SLP)</li><li>Manage all related IMS teams in all CSS Hitachi Energy locations, with approximately 40 FTEs, including IMS dedicated Team Leaders in each location</li><li>Drive Operational &amp; Process Efficiency, Cost and Spend Optimization, Compliance Rate Spend Under Management, Local Supplier Performance, Client Resolution Time [AS], End2End Resolution [CR], Supplier Data Accuracy, Requisition Processing, IMS &amp; Stakeholder Satisfaction, Catalog/Contract Utilization</li><li>Oversee procurement operations, align local activities with global strategies, ensure efficiency and compliance</li><li>Oversee a continuous improvement agenda and promote operational excellence in alignment with function Transformation</li><li>Manage planning and tracking, cost budgets, team spending, and cost optimizations in alignment with CSS guidelines and functional direction</li><li>Ensure full adherence to quality and commercial procedures, Company guidelines, regulations, policies and Category Management strategies and functional directions</li><li>Liaison with function leadership and HR Business Partners to ensure that the areas of responsibility in Procurement are properly organized, staffed, skilled, directed, and motivated</li><li>Manage team and stakeholders in a collaborative and solution-oriented manner and alongside functional directions</li><li>Ensure consistency within the entire team in terms of process and strategy execution</li><li>Actively seek for new ways of standardizing and improving the quality of the process for Hitachi Energy stakeholders</li><li>As People Manager, you will be responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines</li></ul>Your background<ul><li>University degree with six or more years of experience in Supply Chain from a reputable organization</li><li>In addition to the above requirements, you should possess at least four years of experience in a managerial role, managing multiple teams with cost/P&amp;L ownership, operating diverse, multicultural and larger international environments</li><li>Strong Shared Service and/or Global Strategic Sourcing is required.  A function background with related Finance Accounting or IT procurement process or solutions is beneficial</li><li>Excellent English language skills (negotiation level), both written and oral, are essential. Knowledge of additional languages is beneficial</li><li>Demonstrated understanding of operational procurement, sourcing, finance, contract management, supplier management, and procurement tools</li><li>Strong analytical skills and ability to understand and process complex data</li><li>SAP Ariba exposure will be strong plus </li><li>A positive “can-do” attitude and proven skills in delivering continuous improvement projects</li><li>Experience working in a complex, shared services environment for a global company will further enhance your qualifications</li></ul><h2>Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a <a href="https://www.hitachienergy.com/contact-us/general-inquiry?type=I+have+a+General+question">general inquiry form</a> on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.</h2><h2>This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. </h2>

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world&rsquo;s energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries.

Delivery Lead IMS (f/m/d)

Location:Krakow, Lesser Poland, PolandJob ID: R0097182Date Posted:2025-06-25Company Name:HITACHI ENERGY SERVICES SP. Z O.O.Profession (Job Category):Customer Service &amp; Contact Center OperationsJob Schedule:&nbsp;Full timeRemote:NoJob Description:The opportunityAs Delivery Lead IMS (f/m/d) you will be a part of the IMS Leadership Team, supporting the execution of the global strategy. In this role you will manage all related IMS teams in all CSS Hitachi Energy locations, fostering collaboration and operational excellence.How you'll make an impact<ul><li>Lead IMS Client Engagement globally, including Application Support, Client Resolution, Master data and Catalog Management</li><li>Lead Transactional &amp; local sourcing coverage within function defined scope, including sourcing outside category coverage, related contract management and Supplier Lifecycle &amp; Performance Management (SLP)</li><li>Manage all related IMS teams in all CSS Hitachi Energy locations, with approximately 40 FTEs, including IMS dedicated Team Leaders in each location</li><li>Drive Operational &amp; Process Efficiency, Cost and Spend Optimization, Compliance Rate&nbsp;Spend Under Management, Local Supplier Performance, Client Resolution Time [AS], End2End Resolution [CR], Supplier Data Accuracy, Requisition Processing, IMS &amp; Stakeholder Satisfaction, Catalog/Contract Utilization</li><li>Oversee procurement operations, align local activities with global strategies, ensure efficiency and compliance</li><li>Oversee a continuous improvement agenda and promote operational excellence in alignment with function Transformation</li><li>Manage planning and tracking, cost budgets, team spending, and cost optimizations in alignment with CSS guidelines and functional direction</li><li>Ensure full adherence to quality and commercial procedures, Company guidelines, regulations, policies and Category Management strategies and functional directions</li><li>Liaison with function leadership and HR Business Partners to ensure that the areas of responsibility in Procurement are properly organized, staffed, skilled, directed, and motivated</li><li>Manage team and stakeholders in a collaborative and solution-oriented manner and alongside functional directions</li><li>Ensure consistency within the entire team in terms of process and strategy execution</li><li>Actively seek for new ways of standardizing and improving the quality of the process for Hitachi Energy stakeholders</li><li>As People Manager, you will be responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines</li></ul>Your background<ul><li>University degree with six or more years of experience in Supply Chain from a reputable organization</li><li>In addition to the above requirements, you should possess at least four years of experience in a managerial role, managing multiple teams with cost/P&amp;L ownership, operating diverse, multicultural and larger international environments</li><li>Strong Shared Service and/or Global Strategic Sourcing is required.&nbsp; A function background with related Finance Accounting or IT procurement process or solutions is beneficial</li><li>Excellent English language skills (negotiation level), both written and oral, are essential. Knowledge of additional languages is beneficial</li><li>Demonstrated understanding of operational procurement, sourcing, finance, contract management, supplier management, and procurement tools</li><li>Strong analytical skills and ability to understand and process complex data</li><li>SAP Ariba exposure will be strong plus&nbsp;</li><li>A positive “can-do” attitude and proven skills in delivering continuous improvement projects</li><li>Experience working in a complex, shared services environment for a global company will further enhance your qualifications</li></ul><h2>Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a <a href="https://www.hitachienergy.com/contact-us/general-inquiry?type=I+have+a+General+question">general inquiry form</a> on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.</h2><h2>This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.&nbsp;</h2>

Delivery Lead IMS (f/m/d)

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About the Company

HITACHI ENERGY

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