Location:Zhongshan, Guangdong, ChinaJob ID: R0098341Date Posted:2025-06-27Company Name:HITACHI ENERGY ZHONGSHAN TRANSFORMER COMPANY LIMITEDProfession (Job Category):Quality ManagementJob Schedule: Full timeRemote:NoJob Description:The opportunityHitachi Energy Transformer Business Unit in Greater China operates across 55 cities, employs over 1,900 staff, and manages 5 transformer manufacturing plants. More than 90% of its sales come from locally manufactured products. We offer a comprehensive portfolio of Transformers Products, Solutions and Services.  Transformers are essential in all electricity-related fields and applications, including power generation, transmission and distribution, oil, chemical and gas, industrial manufacturing, semiconductor and data centers, as well as building and transportation sectors.   Nearly half of our white-collar workforce comprises employees in engineering and scientific fields. Internally, we have targeted talent development programs for employees at different stages of their career development to build skills and competencies, foster training, support people to own career development, scale up organization for growth and execution.How you’ll make an impact<ul><li>You will be leading the process control by reviewing EOC effectiveness with HUB engineering manager, reviewing DFMEA effectiveness with HUB engineering manager and by reviewing PFMEA effectiveness.</li><li>You will support for NCR analysis of export project, CCRP analysis of export project (EBIT, AOD…).</li><li>You will provide improvement project proposals according to NCR &amp; CCRP analysis result.</li><li>You will be monitoring the improvement action execution based on CCRP &amp; NCR.</li><li>You audit QIP for export market implementation, GPG &amp; HUB quality alert implementation.</li><li>You will manage TOP cross HUB quality issue (demand &amp; supply), check TOP cross HUB quality issue RCA report and drive the RCA culture.</li><li>You will have regular meetings with APMEA &amp; EUC (the biggest two demand side) to collect customer voice.</li><li>You will provide lesson learned and BP sharing between HUBs before delivery and after delivery LL &amp; BP sharing internal HUB.</li><li>You will be responsible for ensure compliance with applicable external and internal regulations, procedures, and guidelines.</li><li>Living Hitachi Energy’s core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.</li></ul>Your background <ul><li>You hold a bachelor's degree.</li><li>Holding 5+ years of work experience in quality or engineering.</li><li>Experience in leading/coaching multi-disciplinary teams with 2+ years. ​</li><li>Certified in L6S yellow belt.</li><li>Skilled additional qualities such as being the voice of customer, systematic problem solving, risk management, conflict management, influence, change management and contributing to continuous improvement in process management</li><li>Fluent in spoken English.</li></ul>More about usWe pride ourselves on offering a holistic range of competitive benefit programs to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us – in work and out. For this role, depending on grade and experience, we offer the following employee benefits (subject to the respective plan rules) :<ul><li>Up to 30 days full paid leaves per year</li><li>Flexible Benefit program (Supplementary Pensions included)</li><li>Medical Insurance(outpatient and inpatient)</li><li>Long service awards</li><li>Flexible Working(subject to role)</li></ul> Are you ready for an exciting new challenge? Does the above description sound like you? Welcome  Our selection process is continuous, and the position may be closed before the advertisement expires. So, if you are interested – don’t delay, apply today!  All other questions can be directed to Talent Acquisition Partner: Cherry Zhang, Wechat: cherryzhang2023. <h2>Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a <a href="https://www.hitachienergy.com/contact-us/general-inquiry?type=I+have+a+General+question">general inquiry form</a> on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.</h2><h2>This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. </h2>

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world&rsquo;s energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries.

HUB customer care specialist

Location:Zhongshan, Guangdong, ChinaJob ID: R0098341Date Posted:2025-06-27Company Name:HITACHI ENERGY ZHONGSHAN TRANSFORMER COMPANY LIMITEDProfession (Job Category):Quality ManagementJob Schedule:&nbsp;Full timeRemote:NoJob Description:The opportunityHitachi Energy Transformer Business Unit in Greater China operates across 55 cities, employs over 1,900 staff, and manages 5 transformer manufacturing plants. More than 90% of its sales come from locally manufactured products. We offer a comprehensive portfolio of Transformers Products, Solutions and Services.&nbsp; Transformers are essential in all electricity-related fields and applications, including power generation, transmission and distribution, oil, chemical and gas, industrial manufacturing, semiconductor and data centers, as well as building and transportation sectors. &nbsp; Nearly half of our white-collar workforce comprises employees in engineering and scientific fields. Internally, we have targeted talent development programs for employees at different stages of their career development to build skills and competencies, foster training, support people to own career development, scale up organization for growth and execution.How you’ll make an impact<ul><li>You will be leading the process control by reviewing EOC effectiveness with HUB engineering manager, reviewing DFMEA effectiveness with HUB engineering manager and by reviewing PFMEA effectiveness.</li><li>You will support for NCR analysis of export project, CCRP analysis of export project (EBIT, AOD…).</li><li>You will provide improvement project proposals according to NCR &amp; CCRP analysis result.</li><li>You will be monitoring the improvement action execution based on CCRP &amp; NCR.</li><li>You audit QIP for export market implementation, GPG &amp; HUB quality alert implementation.</li><li>You will manage TOP cross HUB quality issue (demand &amp; supply), check TOP cross HUB quality issue RCA report and drive the RCA culture.</li><li>You will have regular meetings with APMEA &amp; EUC (the biggest two demand side) to collect customer voice.</li><li>You will provide lesson learned and BP sharing between HUBs before delivery and after delivery LL &amp; BP sharing internal HUB.</li><li>You will be responsible for ensure compliance with applicable external and internal regulations, procedures, and guidelines.</li><li>Living Hitachi Energy’s core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.</li></ul>Your background <ul><li>You hold a bachelor's degree.</li><li>Holding 5+ years of work experience in quality or engineering.</li><li>Experience in leading/coaching multi-disciplinary teams&nbsp;with 2+ years. ​</li><li>Certified in L6S yellow belt.</li><li>Skilled additional qualities such as being the voice of customer, systematic problem solving, risk management, conflict management, influence, change management and contributing to continuous improvement in process management</li><li>Fluent in spoken English.</li></ul>More about usWe pride ourselves on offering a holistic range of competitive benefit programs to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us – in work and out. For this role, depending on grade and experience, we offer the following employee benefits (subject to the respective plan rules) :<ul><li>Up to 30 days full paid leaves per year</li><li>Flexible Benefit program (Supplementary Pensions included)</li><li>Medical Insurance(outpatient and inpatient)</li><li>Long service awards</li><li>Flexible Working(subject to role)</li></ul> Are you ready for an exciting new challenge? Does the above description sound like you? Welcome  Our selection process is continuous, and the position may be closed before the advertisement expires. So, if you are interested – don’t delay, apply today!  All other questions can be directed to Talent Acquisition Partner: Cherry Zhang, Wechat: cherryzhang2023. <h2>Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a <a href="https://www.hitachienergy.com/contact-us/general-inquiry?type=I+have+a+General+question">general inquiry form</a> on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.</h2><h2>This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.&nbsp;</h2>

HUB customer care specialist

About the Job

About the Company

HITACHI ENERGY

Similar Jobs

Account Manager：Data center

Account Manager：Data center

Manufacturing Quality Assurance Experienced Professional

Manufacturing Quality Assurance Experienced Professional

Sales Support Engineer

Sales Support Engineer

Sales Engineer

Sales Engineer

Inbound Delivery Specialist

Inbound Delivery Specialist

Factory Quality Customer Care Specialist

Factory Quality Customer Care Specialist

R&D Team Leader – India Development Center

R&D Team Leader – India Development Center

Hub Strategy & Business Development Manager

Hub Strategy & Business Development Manager

On-Site Service Specialist

On-Site Service Specialist

Sales Trainee

Sales Trainee