AECOM is seeking a IT Finance Application Support Supervisor or Manager to join our Corporate Enterprise Applications (IT) team.This position will offer flexibility for hybrid work schedules to include a combination of both in-office presence and telecommute/virtual, to be based in either Dallas or Houston, TX.This position will be responsible for support, development and implementation of applications that support AECOM finance business users, particularly in the Record-to-Analyze (R2A) functions.  Coordinating with AECOM business stakeholders and 3rd party resources, this position serves as the primary contact point and liaison with business user communities.  Work with global/regional executive teams and business stakeholders to establish priorities and requirements for those applications that support their functions. Primary Responsibilities<ul><li>Serve as AECOM technology lead/SME for business users across financial enterprise applications.</li><li>Assist and advise in troubleshooting working with internal and 3rd party support resources as needed.</li><li>Oversee the design, development, testing, implementation, and support of internal software and database applications, and coordinate across the enterprise as needed</li><li>Manage internal and 3rd party resources to ensure assigned tasks are completed accurately and on-time.</li><li>Timely escalation of issues and measure against SLAs</li><li>Provide support metrics and dashboards for key enterprise systems (Tier-1, Tier-2, Tier-3 systems)</li><li>Guide the business in formulating requirements and priorities; establish and oversee the implementation of appropriate business logic</li><li>Identify and evaluate the impact of proposed or requested major changes to existing financial systems, modify them as necessary for cross-enterprise commonality and efficiency, and prepare them for assignment and execution after establishing appropriate priorities in conjunction with business management</li><li>Responsible for communicating outages and other key messages to the user community</li><li>Analyze business requirements and functional change requests; identify omissions and errors in requirements; recommend optimum approach and develop systems and/or applications design for approved projects</li><li>Ensure that the team maintains clear communications with all channel partners, and that all due-dates and commitments for project proposals and documentation are satisfied</li><li>Oversee and monitor all team workflow, task assignment, and tracking of projects and commitments, and maintenance/archiving of all associated supplemental support materials, presentations and documentation.</li><li>Coordinate appropriate user training and development of associated supplemental materials, presentations and documentation</li><li>Keep current with the latest versions of applications software, techniques and practices</li></ul>

AECOM is the world&rsquo;s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle &ndash; from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.

IT Supervisor or Manager, Finance Application Support (Hybrid - Dallas or Houston, TX)

AECOM is seeking a IT Finance Application Support Supervisor or Manager to join our Corporate Enterprise Applications (IT) team.This position will offer flexibility for hybrid work schedules to include a combination of both in-office presence and telecommute/virtual, to be based in either Dallas or Houston, TX.This position will be responsible for support, development and implementation of applications that support AECOM finance business users, particularly in the Record-to-Analyze (R2A) functions.&nbsp; Coordinating with AECOM business stakeholders and 3rd party resources, this position serves as the primary contact point and liaison with business user communities.&nbsp; Work with global/regional executive teams and business stakeholders to establish priorities and requirements for those applications that support their functions.&nbsp;Primary Responsibilities<ul><li>Serve as AECOM technology lead/SME for business users across financial enterprise applications.</li><li>Assist and advise in troubleshooting working with internal and 3rd party support resources as needed.</li><li>Oversee the design, development, testing, implementation, and support of internal software and database applications, and coordinate across the enterprise as needed</li><li>Manage internal and 3rd party resources to ensure assigned tasks are completed accurately and on-time.</li><li>Timely escalation of issues and measure against SLAs</li><li>Provide support metrics and dashboards for key enterprise systems (Tier-1, Tier-2, Tier-3 systems)</li><li>Guide the business in formulating requirements and priorities; establish and oversee the implementation of appropriate business logic</li><li>Identify and evaluate the impact of proposed or requested major changes to existing financial systems, modify them as necessary for cross-enterprise commonality and efficiency, and prepare them for assignment and execution after establishing appropriate priorities in conjunction with business management</li><li>Responsible for communicating outages and other key messages to the user community</li><li>Analyze business requirements and functional change requests; identify omissions and errors in requirements; recommend optimum approach and develop systems and/or applications design for approved projects</li><li>Ensure that the team maintains clear communications with all channel partners, and that all due-dates and commitments for project proposals and documentation are satisfied</li><li>Oversee and monitor all team workflow, task assignment, and tracking of projects and commitments, and maintenance/archiving of all associated supplemental support materials, presentations and documentation.</li><li>Coordinate appropriate user training and development of associated supplemental materials, presentations and documentation</li><li>Keep current with the latest versions of applications software, techniques and practices</li></ul>

IT Supervisor or Manager, Finance Application Support (Hybrid - Dallas or Houston, TX)

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AECOM

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