Company: New York State Electric &amp; Gas, an Avangrid CompanyDepartment: Reliab &amp; Emergency PrepJob Title: Program Manager – Analytics &amp; ReportingLocation: Johnson City, NYWork Model: OfficeThe salary range for this position is dependent upon experience, ranging from $114,332 to $142,916.Job SummaryThe Program Manager – Analytics and Reporting will be responsible for managing the Learning Management System (LMS), developing real-time dashboards and generating compliance reports to ensure training effectiveness and regulatory adherence in support of all Electric Operations (NYSEG, RG&amp;E, CMP and UI). This position will work cross-functionally with Technical Trainers, Electric Operations leadership and Instructional Designers to enhance training insights.Key Responsibilities<ul><li>Oversee the administration and optimization of the LMS (Workday).</li></ul><ul><li>Ensure data integrity and consistency across training records and systems.</li></ul><ul><li>Develop and maintain supplemental analytics to enhance training insights.</li></ul><ul><li>Design and implement real-time dashboard to provide actional insights for Electric Operations leadership.</li></ul><ul><li>Collaborate with stakeholders to identify key performance indicators and metrics.</li></ul><ul><li>Ensure dashboards are user-friendly, visually engaging and aligned with business needs.</li></ul><ul><li>Generate and distribute reports to support Electric Operations training compliance.</li></ul><ul><li>Monitor training completion rates and certifications.</li></ul><ul><li>Provide data-driven recommendations to improve training programs and compliance outcomes.</li></ul><ul><li>Work closely with technical trainers and instructional designers.</li></ul><ul><li>Serve as liaison between technical training and operations to align analytics with business goals.</li></ul><ul><li>Support audits and internal reviews with accurate and timely reporting.</li></ul>Required Qualifications<ul><li>Education:<ul><li>BS/BA degree in relevant field of study with 5-8 years relevant experience in a training or educational related field.</li><li>Associates degree in relevant field of study with 8+ years of experience in a training or educational related field.</li></ul></li></ul><ul><li>Skills/Abilities:<ul><li>5+ years of experience in program management, analytics or LMS administration.</li><li>Ability to articulate to senior leadership.</li><li>Proficiency in data visualization tools (e.g., PowerBI).</li><li>Strong understanding of LMS platforms (Workday preferred).</li><li>Excellent analytical, organizations and communication skills.</li><li>Experience in utility or technical training environment is a plus.</li></ul></li></ul>Competencies<ul><li>Growth &amp; Continuous Improvement</li></ul><ul><li>Initiative &amp; Change</li></ul><ul><li>Focused on Results</li></ul><ul><li>Customer Centric (internal and/or external)</li></ul><ul><li>Communication</li></ul><ul><li>Collaboration</li></ul><ul><li>Leadership (people managers/leaders)</li></ul>Company:NY STATE ELECTRIC &amp; GAS CORPMobility InformationPlease note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law. If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at <a href="mailto:careers@avangrid.com">careers@avangrid.com</a>.Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions.  This does not include those that will work for Avangrid Power.Avangrid employees may also be assigned a NERC Reliability Standards compliance role supporting Critical Infrastructure Protection (CIP) and/or Operations and Planning (O&amp;P) responsibilities. This is applicable to employees that will work in electric transmission, operations, and cyber security business areas in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate business areas. NERC Reliability Standards compliance roles and responsibilities may include additional access protections, training, audit engagement, and required evidence retention, and will be communicated by the employee’s management.Job Posting End Date:December-26-2025

Avangrid is a leading sustainable energy company transitioning America toward a clean and connected future headquartered in Orange, CT, and has a footprint in 24 states with $40 billion in assets. Our primary businesses are Networks, which serves 3.3 million electric and natural gas customers in the Northeast, and Renewables, the third-largest renewable energy company in the U.S. with a diverse onshore and offshore renewable energy portfolio. With more than 7,000 employees, Avangrid has built a culture that blends diversity, equity and inclusion guided by the company&rsquo;s ESG+F framework and the UN Sustainable Development Goals. This has led to recognition by JUST Capital in 2021 and 2022 as one of America&rsquo;s best corporate citizens and second in utilities for our commitment to the environment and the communities we serve. Avangrid has been named one of the World&rsquo;s Most Ethical Companies for four consecutive years by the Ethisphere Institute.

Program Manager - Analytics & Reporting

Company: New York State Electric &amp; Gas, an Avangrid CompanyDepartment: Reliab &amp; Emergency PrepJob Title: Program Manager – Analytics &amp; ReportingLocation: Johnson City, NYWork Model: OfficeThe salary range for this position is dependent upon experience, ranging from $114,332 to $142,916.Job SummaryThe Program Manager – Analytics and Reporting will be responsible for managing the Learning Management System (LMS), developing real-time dashboards and generating compliance reports to ensure training effectiveness and regulatory adherence in support of all Electric Operations (NYSEG, RG&amp;E, CMP and UI). This position will work cross-functionally with Technical Trainers, Electric Operations leadership and Instructional Designers to enhance training insights.Key Responsibilities<ul><li>Oversee the administration and optimization of the LMS (Workday).</li></ul><ul><li>Ensure data integrity and consistency across training records and systems.</li></ul><ul><li>Develop and maintain supplemental analytics to enhance training insights.</li></ul><ul><li>Design and implement real-time dashboard to provide actional insights for Electric Operations leadership.</li></ul><ul><li>Collaborate with stakeholders to identify key performance indicators and metrics.</li></ul><ul><li>Ensure dashboards are user-friendly, visually engaging and aligned with business needs.</li></ul><ul><li>Generate and distribute reports to support Electric Operations training compliance.</li></ul><ul><li>Monitor training completion rates and certifications.</li></ul><ul><li>Provide data-driven recommendations to improve training programs and compliance outcomes.</li></ul><ul><li>Work closely with technical trainers and instructional designers.</li></ul><ul><li>Serve as liaison between technical training and operations to align analytics with business goals.</li></ul><ul><li>Support audits and internal reviews with accurate and timely reporting.</li></ul>Required Qualifications<ul><li>Education:<ul><li>BS/BA degree in relevant field of study with 5-8 years relevant experience in a training or educational related field.</li><li>Associates degree in relevant field of study with 8+ years of experience in a training or educational related field.</li></ul></li></ul><ul><li>Skills/Abilities:<ul><li>5+ years of experience in program management, analytics or LMS administration.</li><li>Ability to articulate to senior leadership.</li><li>Proficiency in data visualization tools (e.g., PowerBI).</li><li>Strong understanding of LMS platforms (Workday preferred).</li><li>Excellent analytical, organizations and communication skills.</li><li>Experience in utility or technical training environment is a plus.</li></ul></li></ul>Competencies<ul><li>Growth &amp; Continuous Improvement</li></ul><ul><li>Initiative &amp; Change</li></ul><ul><li>Focused on Results</li></ul><ul><li>Customer Centric (internal and/or external)</li></ul><ul><li>Communication</li></ul><ul><li>Collaboration</li></ul><ul><li>Leadership (people managers/leaders)</li></ul>Company:NY STATE ELECTRIC &amp; GAS CORPMobility InformationPlease note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law. If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at <a href="mailto:careers@avangrid.com">careers@avangrid.com</a>.Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions. &nbsp;This does not include those that will work for Avangrid Power.Avangrid employees may also be assigned a NERC Reliability Standards compliance role supporting Critical Infrastructure Protection (CIP) and/or Operations and Planning (O&amp;P) responsibilities. This is applicable to employees that will work in electric transmission, operations, and cyber security business areas in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate business areas. NERC Reliability Standards compliance roles and responsibilities may include additional access protections, training, audit engagement, and required evidence retention, and will be communicated by the employee’s management.Job Posting End Date:December-26-2025

Program Manager - Analytics & Reporting

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