<div>Why Work at SMA America At SMA America, we believe in Energy that Changes. Since 1981, we’ve been developing innovative solar technology that simplifies, secures, and enhances the performance of photovoltaic systems — all while pushing the boundaries of what’s possible in clean energy. But we’re not just transforming power — we’re empowering people. We’ve built a culture where bold ideas are welcomed, collaboration is second nature, and your career growth truly matters. With our Rocklin, CA headquarters as the hub, we offer a hybrid work model, competitive benefits, and a team-driven environment where your impact is seen and felt. Whether you’re a sales expert, service pro, or engineering innovator, if you’re ready to join a purpose-driven team committed to shaping the future of energy — we’d love to meet you.</div> POSTITION OVERVIEW  We are seeking an MV Service Specialist who is responsible for performing warranty repairs, technical support, and extensive testing of the internal workings of SMA MV products. Duties include MVT core testing; troubleshooting, repairing; analyzing data, operations, and maintenance activity for Large Scale MV Products. This job requires working with medium/high voltage electricity and maintaining excellent customer service performance. PRIMARY DUTIES / RESPONSIBILITIES  <ul><li>Testing, troubleshoots, repairs, and analyzes SMA Large Scale MV systems in the field, via email, telephone, and site visits. Must be familiar with High Voltage test equipment and understand the results from such equipment.</li><li>Develops detailed knowledge of SMA's Medium Voltage products, associated with SMA and/or third-party accessories sold by SMA.</li><li>Must be familiar with DGA sampling and how to interpret the results from DGA reports.</li><li>Required to maintain an accurate inventory count of spare parts provided by SMA.</li><li>Regularly works with high voltage DC, three phase power, high AC voltage and related software/firmware of SMA products.</li><li>Maintains a high level of customer satisfaction while striving to lower the costs of field service expenditure.</li><li>Collaborate cross functionally with the Global Service Organization, Quality and Suppliers to provide customers with Root Cause Analysis of failures. Additionally, responsible for keeping customers informed of the RCA status.</li><li>Perform and maintain maintenance activities in accordance with the SMA product maintenance manual on assigned sites with SMA customer contractual obligations.</li><li>Required weekend and or nightwork is possible depending on customer requirements at the site.</li><li>Other duties may be assigned or required. </li></ul>REQUIRED QUALIFICATIONS  <ul><li>A bachelor’s degree in a technical field is strongly preferred.</li><li>Basic Medium Voltage Diagnosis Testing Certification from an accredited facility is highly desired.</li><li>At least 3 years of experience in electrical, electronic and/or network communications are required.</li><li>At least 3 years of experience with Medium Voltage equipment is required.</li><li>Prior experience with Cold weld patch repairs and field transformer repairs is required.</li><li>Experience with pad mounted transformers, Medium Voltage Terminations and operation of Switchgears is preferred. </li></ul>PREFERRED QUALIFICATIONS <ul><li>The ability to work nonstandard business hours occasionally to support customer service contracts. Knowledge of solar and/or alternative energy markets is preferred.</li><li>Knowledge of the National Electric Code is preferred.</li><li>Knowledge of solar and/or alternative energy markets preferred.</li><li>Advanced knowledge of power plant measurement devices and techniques is strongly preferred.</li><li>The ability to analyze and solve problems effectively is necessary.</li><li>Proficiency with Microsoft Office Suite (Word, PowerPoint, and Excel) is required.</li><li>While performing the duties of this job, the employee is required to travel, while at site; stand, walk, talk, hear, and observe surroundings.</li><li>The employee is occasionally required to sit, reach above the shoulder, stoop, bend, squat, and kneel.</li><li>The employee must routinely lift up to 50 pounds.</li><li>Have direct interface with German Counterparts for technical assistance and guidance on MV systems and attend meetings with them on a daily or weekly basis.</li><li>The work environment is constrained to a field service environment, with occasional functions in a corporate office. While performing the duties of this position, the employee is occasionally exposed to electrical hazards, and exposure to weather conditions of extreme temperatures.</li><li>The noise level in the work environment is usually moderate.</li><li>This position requires significant domestic and international travel. </li></ul>WE OFFER  <ul><li>Compensation: $38-$40 Per hour, dependent upon experience  </li><li>Comprehensive benefits including health, dental and vision coverage (including $0 premium options)</li><li>Dedicated Hybrid Schedule: In-Office Tuesday and Thursdays; remote on Monday, Wednesday, and Fridays</li><li>401(k) plan with company match</li><li>Opportunities for professional development and training Inclusive</li><li>Inclusive, collaborative, and innovative work environment   </li></ul> <div>Our EEO Policy We are an equal opportunity employer and we make our employment decisions on the basis of merit and without regard to one’s race, color, creed, sex (includes gender, pregnancy, childbirth and related medical conditions), gender identity, religion, marital status, age (over 40), national origin or ancestry, physical or mental disability (includes HIV/Aids), medical condition (cancer, genetic characteristics), veteran’s status, sexual orientation, or any other consideration made unlawful by law. In accordance with applicable law protecting qualified individuals with known disabilities, SMA will attempt to reasonably accommodate qualified applicants with known disabilities, unless doing so would create an undue hardship on SMA. Any qualified applicant with a disability who believes he or she requires an accommodation in order to perform the essential functions of the job for which he or she is applying should identify the accommodation(s) needed in the application.Our Privacy PolicyDuring your job application or recruitment process with us: (a) SMA may collect your personal information directly from you, such as when you submit your application and resume on our online portal or when you have job interviews with us. We may also obtain your personal information from third parties, including but not limited to your former employers, background or employment check service providers or third-party recruiters; and, (b) SMA may use or process applicants' personal information for relevant purposes including but not limited to general communications with you, identity verification, background or employment checks, determination of eligibility, and making hiring decisions. For successful job applicants who become SMA’s staff, we may retain and integrate your personal information collected during the recruitment process into your records at SMA. For unsuccessful job applicants, [SMA may retain your application for internal records or for future recruitment purposes].If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act of 2018, as amended including by the California Privacy Rights Act of 2020, and its implementing regulations (the “CCPA”). This Company Personnel and Covered Individuals Privacy Notice for California Residents issued by SMA is applicable to you and explains your CCPA rights and our collection, use or disclosure of your personal information.If you have any question regarding our privacy policy, please contact us at <a href="mailto:US_DataPrivacy@sma-america.com">US_DataPrivacy@sma-america.com</a>   </div>

Our innovative solutions for solar and storage applications, intelligent energy management systems and modern charging solutions for e-vehicles enable people and companies around the world to achieve greater energy independence. Together with our partners and customers, we are shaping the energy transition. For a climate-friendly, sustainable future.

Medium Voltage Specialist (Phoenix, AZ)

<div>Why Work at SMA America At SMA America, we believe in Energy that Changes. Since 1981, we’ve been developing innovative solar technology that simplifies, secures, and enhances the performance of photovoltaic systems — all while pushing the boundaries of what’s possible in clean energy. But we’re not just transforming power — we’re empowering people. We’ve built a culture where bold ideas are welcomed, collaboration is second nature, and your career growth truly matters. With our Rocklin, CA headquarters as the hub, we offer a hybrid work model, competitive benefits, and a team-driven environment where your impact is seen and felt. Whether you’re a sales expert, service pro, or engineering innovator, if you’re ready to join a purpose-driven team committed to shaping the future of energy — we’d love to meet you.</div>&nbsp;POSTITION OVERVIEW&nbsp;&nbsp;We are seeking an MV Service Specialist who is responsible for performing warranty repairs, technical support, and extensive testing of the internal workings of SMA MV products. Duties include MVT core testing; troubleshooting, repairing; analyzing data, operations, and maintenance activity for Large Scale MV Products. This job requires working with medium/high voltage electricity and maintaining excellent customer service performance.&nbsp;PRIMARY DUTIES / RESPONSIBILITIES&nbsp;&nbsp;<ul><li>Testing, troubleshoots, repairs, and analyzes SMA Large Scale MV systems in the field, via email, telephone, and site visits. Must be familiar with High Voltage test equipment and understand the results from such equipment.</li><li>Develops detailed knowledge of SMA's Medium Voltage products, associated with SMA and/or third-party accessories sold by SMA.</li><li>Must be familiar with DGA sampling and how to interpret the results from DGA reports.</li><li>Required to maintain an accurate inventory count of spare parts provided by SMA.</li><li>Regularly works with high voltage DC, three phase power, high AC voltage and related software/firmware of SMA products.</li><li>Maintains a high level of customer satisfaction while striving to lower the costs of field service expenditure.</li><li>Collaborate cross functionally with the Global Service Organization, Quality and Suppliers to provide customers with Root Cause Analysis of failures. Additionally, responsible for keeping customers informed of the RCA status.</li><li>Perform and maintain maintenance activities in accordance with the SMA product maintenance manual on assigned sites with SMA customer contractual obligations.</li><li>Required weekend and or nightwork is possible depending on customer requirements at the site.</li><li>Other duties may be assigned or required.&nbsp;</li></ul>REQUIRED QUALIFICATIONS&nbsp;&nbsp;<ul><li>A bachelor’s degree in a technical field is strongly preferred.</li><li>Basic Medium Voltage Diagnosis Testing Certification from an accredited facility is highly desired.</li><li>At least 3 years of experience in electrical, electronic and/or network communications are required.</li><li>At least 3 years of experience with Medium Voltage equipment is required.</li><li>Prior experience with Cold weld patch repairs and field transformer repairs is required.</li><li>Experience with pad mounted transformers, Medium Voltage Terminations and operation of Switchgears is preferred.&nbsp;</li></ul>PREFERRED QUALIFICATIONS&nbsp;<ul><li>The ability to work nonstandard business hours occasionally to support customer service contracts. Knowledge of solar and/or alternative energy markets is preferred.</li><li>Knowledge of the National Electric Code is preferred.</li><li>Knowledge of solar and/or alternative energy markets preferred.</li><li>Advanced knowledge of power plant measurement devices and techniques is strongly preferred.</li><li>The ability to analyze and solve problems effectively is necessary.</li><li>Proficiency with Microsoft Office Suite (Word, PowerPoint, and Excel) is required.</li><li>While performing the duties of this job, the employee is required to travel, while at site; stand, walk, talk, hear, and observe surroundings.</li><li>The employee is occasionally required to sit, reach above the shoulder, stoop, bend, squat, and kneel.</li><li>The employee must routinely lift up to 50 pounds.</li><li>Have direct interface with German Counterparts for technical assistance and guidance on MV systems and attend meetings with them on a daily or weekly basis.</li><li>The work environment is constrained to a field service environment, with occasional functions in a corporate office. While performing the duties of this position, the employee is occasionally exposed to electrical hazards, and exposure to weather conditions of extreme temperatures.</li><li>The noise level in the work environment is usually moderate.</li><li>This position requires significant domestic and international travel.&nbsp;</li></ul>WE OFFER&nbsp;&nbsp;<ul><li>Compensation: $38-$40 Per hour, dependent upon experience &nbsp;</li><li>Comprehensive benefits including health, dental and vision coverage (including $0 premium options)</li><li>Dedicated Hybrid Schedule: In-Office Tuesday and Thursdays; remote on Monday, Wednesday, and Fridays</li><li>401(k) plan with company match</li><li>Opportunities for professional development and training Inclusive</li><li>Inclusive, collaborative, and innovative work environment&nbsp; &nbsp;</li></ul>&nbsp;<div>Our EEO Policy&nbsp;We are an equal opportunity employer and we make our employment decisions on the basis of merit and without regard to one’s race, color, creed, sex (includes gender, pregnancy, childbirth and related medical conditions), gender identity, religion, marital status, age (over 40), national origin or ancestry, physical or mental disability (includes HIV/Aids), medical condition (cancer, genetic characteristics), veteran’s status, sexual orientation, or any other consideration made unlawful by law. In accordance with applicable law protecting qualified individuals with known disabilities, SMA will attempt to reasonably accommodate qualified applicants with known disabilities, unless doing so would create an undue hardship on SMA. Any qualified applicant with a disability who believes he or she requires an accommodation in order to perform the essential functions of the job for which he or she is applying should identify the accommodation(s) needed in the&nbsp;application.Our Privacy PolicyDuring your job application or recruitment process with us: (a) SMA may collect your personal information directly from you, such as when you submit your application and resume on our online portal or when you have job interviews with us. We may also obtain your personal information from third parties, including but not limited to your former employers, background or employment check service providers or third-party recruiters; and, (b) SMA may use or process applicants' personal information for relevant purposes including but not limited to general communications with you, identity verification, background or employment checks, determination of eligibility, and making hiring decisions. For successful job applicants who become SMA’s staff, we may retain and integrate your personal information collected during the recruitment process into your records at SMA. For unsuccessful job applicants, [SMA may retain your application for internal records or for future recruitment purposes].If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act of 2018, as amended including by the California Privacy Rights Act of 2020, and its implementing regulations (the “CCPA”). This Company Personnel and Covered Individuals Privacy Notice for California Residents issued by SMA is applicable to you and explains your CCPA rights and our collection, use or disclosure of your personal information.If you have any question regarding our privacy policy, please contact us at <a href="mailto:US_DataPrivacy@sma-america.com">US_DataPrivacy@sma-america.com</a>&nbsp;&nbsp;&nbsp;</div>

Medium Voltage Specialist (Phoenix, AZ)

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SMA America

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