At Air Products, our purpose is to bring people together to reimagine what’s possible, collaborate and innovate solutions to the world’s most significant energy and environmental sustainability challenges. Grow with us as we embark on building tomorrow together by being the safest, most diverse and most profitable industrial gas company in the world.  Reimagine What’s Possible PRINCIPAL ACCOUNTABILITIES<ul><li>Act as single point of contact for onsite customers and manage the entire relationship.</li><li>Develop and maintain customer engagement plan, interface with customer on a regular basis, maintain close relationship with customer, understand customers’ demand change, and resolve disputes.</li><li>Development franchise and Gen gas new business opportunities</li><li>Review and perform annual price adjustment per contract, and send price adjustment letters and other communication material to customer after obtaining management approval.</li><li>Lead contract extension discussions involving customer as well as internal parties such as Operations, Legal, Tax, BDS and Engineering. Execute contract renewal plan.</li><li>Partner with Collections team to collect payment from customers in order to maintain good DSO performance and minimize past due amount.</li><li>Support Permitting team to resolve issues related to onsite plants.</li><li>Ensure that critical information, such as contract expiration date, customer contacts, price escalation and customer demand data, is accurately maintained.</li><li>Submit workbook and work with CMD team to update customer data.</li><li>Perform PO/invoice checking and verify delivery record with customer when necessary.</li><li>Work with CSR, customs clearance agents and customers to ensure timely delivery of product into Free Trade Zones.</li><li>Get the necessary approval for debit or credit memos.</li><li>Perform basic data analysis.</li><li>Other tasks assigned by Business Operations Manager and Sub-region General Manager.</li></ul>JOB REQUIREMENTSEducation<ul><li>Bachelor`s degree (in business or engineering related areas preferred).</li><li>Master`s degree will be a plus.</li></ul>Work Experience<ul><li>At least 3 years of experience in business, operations, engineering, marketing or sales related functions.</li><li>Fluent English in oral and written.</li><li>Experience with customer management is preferred.</li><li>Excellent business negotiation ability and business development ability.</li></ul>Skills<ul><li>Familiarity with SAP &amp; Business Warehouse.</li><li>Proficiency in Office applications, especially Excel, PowerPoint and Word.</li><li>Able to write in Chinese in a clear, concise and logical manner.</li><li>Acceptable English communication skills. Ability to comprehend contracts and other formal documents written in English.</li></ul>Qualities<ul><li>Act with integrity and in accordance with company policies. Ability to confront behavior not consistent with company values.</li><li>Customer and service focused.</li><li>Ability to communicate in a friendly and professional manner to make customers feel valued.</li><li>Work well with diverse personalities and functions.</li><li>Willing to learn new knowledge and develop new skills.</li></ul>We are the world’s largest hydrogen producer with over 80 years of industrial gas experience. We are hydrogen and industrial gas experts delivering safe, end-to-end solutions, investing in real, clean energy projects at scale, and driving the industry forward to generate a cleaner future. At Air Products, we work in an environment where we put safety first, diversity is essential, inclusion is our culture, and each person knows they belong and matter. To learn more, visit About Air Products.

Air Products (NYSE:APD) is a world-leading industrial gases company in operation for over 80 years focused on serving energy, environmental, and emerging markets. The Company has two growth pillars driven by sustainability. Air Products&rsquo; base business provides essential industrial gases, related equipment and applications expertise to customers in dozens of industries, including refining, chemicals, metals, electronics, manufacturing, and food. The Company also develops, engineers, builds, owns and operates some of the world's largest clean hydrogen projects supporting the transition to low- and zero-carbon energy in the heavy-duty transportation and industrial sectors. Additionally, Air Products is the world leader in the supply of liquefied natural gas process technology and equipment, and provides turbomachinery, membrane systems and cryogenic containers globally.
The Company had fiscal 2023 sales of $12.6 billion from operations in approximately 50 countries and has a current market capitalization of about $65 billion. Approximately 23,000 passionate, talented and committed employees from diverse backgrounds are driven by Air Products&rsquo; higher purpose to create innovative solutions that benefit the environment, enhance sustainability and reimagine what's possible to address the challenges facing customers, communities, and the world.&nbsp;

Asset Specialist

At Air Products, our purpose is to bring people together to reimagine what’s possible, collaborate and innovate solutions to the world’s most significant energy and environmental sustainability challenges. Grow with us as we embark on building tomorrow together by being the safest, most diverse and most profitable industrial gas company in the world. &nbsp;Reimagine What’s Possible PRINCIPAL ACCOUNTABILITIES<ul><li>Act as single point of contact for onsite customers and manage the entire relationship.</li><li>Develop and maintain customer engagement plan, interface with customer on a regular basis, maintain close relationship with customer, understand customers’ demand change, and resolve disputes.</li><li>Development franchise and Gen gas new business opportunities</li><li>Review and perform annual price adjustment per contract, and send price adjustment letters and other communication material to customer after obtaining management approval.</li><li>Lead contract extension discussions involving customer as well as internal parties such as Operations, Legal, Tax, BDS and Engineering. Execute contract renewal plan.</li><li>Partner with Collections team to collect payment from customers in order to maintain good DSO performance and minimize past due amount.</li><li>Support Permitting team to resolve issues related to onsite plants.</li><li>Ensure that critical information, such as contract expiration date, customer contacts, price escalation and customer demand data, is accurately maintained.</li><li>Submit workbook and work with CMD team to update customer data.</li><li>Perform PO/invoice checking and verify delivery record with customer when necessary.</li><li>Work with CSR, customs clearance agents and customers to ensure timely delivery of product into Free Trade Zones.</li><li>Get the necessary approval for debit or credit memos.</li><li>Perform basic data analysis.</li><li>Other tasks assigned by Business Operations Manager and Sub-region General Manager.</li></ul>JOB REQUIREMENTSEducation<ul><li>Bachelor`s degree (in business or engineering related areas preferred).</li><li>Master`s degree will be a plus.</li></ul>Work Experience<ul><li>At least 3 years of experience in business, operations, engineering, marketing or sales related functions.</li><li>Fluent English in oral and written.</li><li>Experience with customer management is preferred.</li><li>Excellent business negotiation ability and business development ability.</li></ul>Skills<ul><li>Familiarity with SAP &amp; Business Warehouse.</li><li>Proficiency in Office applications, especially Excel, PowerPoint and Word.</li><li>Able to write in Chinese in a clear, concise and logical manner.</li><li>Acceptable English communication skills. Ability to comprehend contracts and other formal documents written in English.</li></ul>Qualities<ul><li>Act with integrity and in accordance with company policies. Ability to confront behavior not consistent with company values.</li><li>Customer and service focused.</li><li>Ability to communicate in a friendly and professional manner to make customers feel valued.</li><li>Work well with diverse personalities and functions.</li><li>Willing to learn new knowledge and develop new skills.</li></ul>We are the world’s largest hydrogen producer with over 80 years of industrial gas experience. We are hydrogen and industrial gas experts delivering safe, end-to-end solutions, investing in real, clean energy projects at scale, and driving the industry forward to generate a cleaner future. At Air Products, we work in an environment where we put safety first, diversity is essential, inclusion is our culture, and each person knows they belong and matter. To learn more, visit About Air Products.&nbsp;

Asset Specialist

About the Job

About the Company

Air Products

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