Job Title: Business Analyst Location: (including hybrid): Melbourne, AustraliaFixed Term Contract: 12 monthsTeam: Product Kaluza reimagines energy to bring net-zero within everyone’s reach. The Kaluza Platform enables energy utilities to unlock the full value of a radically changing energy system and propel us to a future where renewable energy is sustainable, affordable and accessible for all. From automating and simplifying core operations including billing to create a lower-cost, higher-engagement experience, to optimising energy usage across smart devices in the home, we turn tough challenges into win-win-win outcomes for customers, suppliers and the energy system. We champion a flexible, hybrid work approach and we find that teams often benefit from coming together in the office at least 2-3 days a week to foster connection and accelerate progress. Outside of these collaborative opportunities, we aim to be as flexible as possible to balance work with life. As a company we come together annually for our conference and end of year celebrations! Our goal is to build a self-sufficient and empowered team here on the ground in Australia. We’re well on our way, but until we get there we still have some reliances on our UK team. Being comfortable working flexibly for a portion of your working week to cover time zones is required. Where in the world of Kaluza will I be working? You’ll be joining Kaluza’s Solutions community.  We are a team of people relentlessly focused on helping our clients realise maximum value with Kaluza’s technology and services.What will I be doing?The Business Analyst (BA) is in a client-facing role; they are the translator of our clients’ business needs to the teams configuring our platform. They can straddle the operational and product domains, seamlessly transitioning between these or working across them as required to understand the full picture. We want our platform to solve our clients problems, to provide them with amazing success stories, and to help them evolve their businesses. To do that, we need to understand what matters to them and how our platform can play a major part in this ambition. Business Analysts at Kaluza are amazing problem-solvers; they take the highly complex and make it straightforward and understandable; they work within and between engineering teams to ensure cohesive and holistic development.Responsibilities include:<ul><li>Eliciting and documenting client requirements and bringing these together into coherent artifacts that can be disseminated and passed to product teams</li><li>Process mapping and engineering, with particular focus on elements of processes and journeys that are specific to the client</li><li>Being the authoritative source of information within Kaluza for the how the clients’ business processes operate</li><li>Documenting industry processes and mapping interaction points with the Kaluza platform</li><li>Facilitating requirements gathering workshops; bringing together Kaluza’s product and engineering people with the client</li><li>Working in partnership with the programme manager and client success manager to ensure that platform requirements are delivered to the right quality and solve our clients’ problems</li></ul>Kaluza is currently in an exciting growth phase, undergoing the next phase of our international expansion. This will further reinforce our capabilities as a globally distributed energy platform.Is this the job for me?Ideally you’ll have/be<ul><li>Experience working as an analyst in a technology business crossing operational and product domains</li><li>Adept at defining and shaping requirements across multiple product teams</li><li>Skilled at translating business needs into technical requirements enabling engineering teams to develop solutions iteratively</li><li>Passionate about working with stakeholders across Kaluza and its clients to ensure high levels of engagement and knowledge sharing</li><li>Comfortable with process analysis and design, particularly where processes span multiple teams </li><li>Great at data analysis yielding insight to inform strategic decision making</li><li>2+ years Business Analyst, with specific experience in the Australian energy sector</li><li>Experience in gathering and documenting Australian regulatory compliance and market reform initiatives</li><li>Keen interest in understanding how technology solutions are delivered, from requirements to deployment</li><li>A growth mindset, with the initiative to seek out learning about DevOps, CI/CD, APIs, or system integrations</li></ul> Kaluza ValuesHere at Kaluza we have five core values that guide us as a business: We’re on a mission, We build together, We’re inclusive, We get it done, We communicate with purpose.Our values are not words on a wall — they are at the heart of our culture. They are how we make decisions and how we treat each other. They are concrete and clear, and reflect what we as people, and as a business, really care about.Kaluza’s vision is to power a world where net-zero is within everyone’s reach. Would you be interested in joining us to help achieve this? From us you’ll getCurrently, from day one, you will get:<ul><li>Progressive leave policies - including leave dedicated to the moments that matter to you the most</li><li>Annual discretionary bonus</li><li>Dedicated personal learning and home office budgets</li><li>Flexible working — we trust you to work in a way that suits your lifestyle</li><li>26 days holiday</li></ul>We want the best peopleWe’re keen to meet people from all walks of life — our view is that the more inclusive we are, the better our work will be. We want to build teams which represent a variety of experiences, perspectives and skills, and we recognise talent on the basis of merit and potential.We understand some people may not apply for jobs unless they tick every box. But if you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure, we'd still love to hear from you.Find out more about working in <a href="http://kaluza.com">Kaluza</a> on our <a href="https://careers.kaluza.com/">careers page</a> and <a href="https://www.linkedin.com/company/kaluza/">LinkedIn</a>.

Kaluza is the intelligent energy platform enabling the world&rsquo;s largest energy companies to lead the way in the energy transition. From revolutionising energy retail operations to smart electric vehicle charging, our software is empowering energy suppliers to deliver market-leading experiences for their customers and drive decarbonisation.&nbsp;
Launching in 2019, we&rsquo;ve grown rapidly to over 400 employees across the UK, Portugal and the US. We pride ourselves on technical excellence and building a platform that has a real, positive impact in a fast-evolving industry.&nbsp;
We&rsquo;re on the lookout for talented problem solvers, who are determined to make a difference to the world. Sound like you? Find out more about life at Kaluza&nbsp;<a class="body-text-link hyperlink" href="https://careers.kaluza.com/life-at-kaluza">here</a>.

Business Analyst

Job Title: Business Analyst&nbsp;Location: (including hybrid): Melbourne, AustraliaFixed Term Contract: 12 monthsTeam: Product&nbsp;Kaluza reimagines energy to bring net-zero within everyone’s reach. The Kaluza Platform enables energy utilities to unlock the full value of a radically changing energy system and propel us to a future where renewable energy is sustainable, affordable and accessible for all.&nbsp;From automating and simplifying core operations including billing to create a lower-cost, higher-engagement experience, to optimising energy usage across smart devices in the home, we turn tough challenges into win-win-win outcomes for customers, suppliers and the energy system.&nbsp;We champion a flexible, hybrid work approach and we find that teams often benefit from coming together in the office at least 2-3 days a week to foster connection and accelerate progress.&nbsp;Outside of these collaborative opportunities, we aim to be as flexible as possible to balance work with life. As a company we come together annually for our conference and end of year celebrations!&nbsp;Our goal is to build a self-sufficient and empowered team here on the ground in Australia. We’re well on our way, but until we get there we still have some reliances on our UK team. Being comfortable working flexibly for a portion of your working week to cover time zones is required.&nbsp;Where in the world of Kaluza will I be working?&nbsp;You’ll be joining Kaluza’s Solutions community.&nbsp; We are a team of people relentlessly focused on helping our clients realise maximum value with Kaluza’s technology and services.What will I be doing?The Business Analyst (BA) is in a client-facing role; they are the translator of our clients’ business needs to the teams configuring our platform. They can straddle the operational and product domains, seamlessly transitioning between these or working across them as required to understand the full picture. We want our platform to solve our clients problems, to provide them with amazing success stories, and to help them evolve their businesses. To do that, we need to understand what matters to them and how our platform can play a major part in this ambition.&nbsp;Business Analysts at Kaluza are amazing problem-solvers; they take the highly complex and make it straightforward and understandable; they work within and between engineering teams to ensure cohesive and holistic development.Responsibilities include:<ul><li>Eliciting and documenting client requirements and bringing these together into coherent artifacts that can be disseminated and passed to product teams</li><li>Process mapping and engineering, with particular focus on elements of processes and journeys that are specific to the client</li><li>Being the authoritative source of information within Kaluza for the how the clients’ business processes operate</li><li>Documenting industry processes and mapping interaction points with the Kaluza platform</li><li>Facilitating requirements gathering workshops; bringing together Kaluza’s product and engineering people with the client</li><li>Working in partnership with the programme manager and client success manager to ensure that platform requirements are delivered to the right quality and solve our clients’ problems</li></ul>Kaluza is currently in an exciting growth phase, undergoing the next phase of our international expansion. This will further reinforce our capabilities as a globally distributed energy platform.Is this the job for me?Ideally you’ll have/be<ul><li>Experience working as an analyst in a technology business crossing operational and product domains</li><li>Adept at defining and shaping requirements across multiple product teams</li><li>Skilled at translating business needs into technical requirements enabling engineering teams to develop solutions iteratively</li><li>Passionate about working with stakeholders across Kaluza and its clients to ensure high levels of engagement and knowledge sharing</li><li>Comfortable with process analysis and design, particularly where processes span multiple teams&nbsp;</li><li>Great at data analysis yielding insight to inform strategic decision making</li><li>2+ years Business Analyst, with specific experience in the Australian energy sector</li><li>Experience in gathering and documenting Australian regulatory compliance and market reform initiatives</li><li>Keen interest in understanding how technology solutions are delivered, from requirements to deployment</li><li>A growth mindset, with the initiative to seek out learning about DevOps, CI/CD, APIs, or system integrations</li></ul> Kaluza ValuesHere at Kaluza we have five core values that guide us as a business:&nbsp;We’re on a mission, We build together, We’re inclusive, We get it done, We communicate with purpose.Our values are not words on a wall — they are at the heart of our culture. They are how we make decisions and how we treat each other. They are concrete and clear, and reflect what we as people, and as a business, really care about.Kaluza’s vision is to power a world where net-zero is within everyone’s reach. Would you be interested in joining us to help achieve this?&nbsp;From us you’ll getCurrently, from day one, you will get:<ul><li>Progressive leave policies - including leave dedicated to the moments that matter to you the most</li><li>Annual discretionary bonus</li><li>Dedicated personal learning and home office budgets</li><li>Flexible working — we trust you to work in a way that suits your lifestyle</li><li>26 days holiday</li></ul>We want the best peopleWe’re keen to meet people from all walks of life — our view is that the more inclusive we are, the better our work will be. We want to build teams which represent a variety of experiences, perspectives and skills, and we recognise talent on the basis of merit and potential.We understand some people may not apply for jobs unless they tick every box. But if you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure, we'd still love to hear from you.Find out more about working in&nbsp;<a href="http://kaluza.com">Kaluza</a> on our <a href="https://careers.kaluza.com/">careers page</a> and <a href="https://www.linkedin.com/company/kaluza/">LinkedIn</a>.&nbsp;&nbsp;&nbsp;

Business Analyst

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About the Company

Kaluza

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