We enable sustainable societies through innovation in technology and services together with all our stakeholders &ndash; today and tomorrow. We emphasise innovation in sustainable technology and services to help our customers continuously improve environmental and economic performance. We work together with our strong ecosystem of partners every day, providing a wide portfolio of leading technologies and innovative solutions that offer our customers superior uptime, reliability and foreseeable lifecycle costs across their operations. Our global passionate team of 17,500 energy and maritime experts in 200 locations in more than 70 countries is committed to shaping decarbonisation transformation of our industries across the globe.

Manager, Sales Support

Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future.&nbsp;With the world’s widest portfolio and service network, we – Wärtsilians - deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our customers. The opportunities presented through digitalisation and new technologies are offering a new era of shipping. Did you know that shipping is the world’s most efficient mode of transportation and that 88% of the world's trade is carried by sea? We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services&nbsp;- together. Are you ready to jump onboard?&nbsp;As a&nbsp;Sales Support Manager, you will play a key role in driving the global sales support activities, technical proposals, project management, market analysis, and troubleshooting for Wärtsilä Shaft Line Solutions Japan products. You will also contribute to business growth and team development.&nbsp;The location of this position is either Tokyo or Toyama in Japan.&nbsp;About the position:In this position, you will be responsible for:<ul><li>Global Sales Support (Technical &amp; Commercial) - Coordinate with customers and global sales teams; support quotation and negotiation activities</li><li>Technical Proposal &amp; Specification Support - Support alignment of technical specifications and customer requirement responses</li><li>Project Management - Lead initiatives such as new product introductions, cost optimization, and process improvements</li><li>Marketing, Competitor Analysis &amp; Business Intelligence - Analyze market trends and customer needs; prepare reports and strategic insights</li><li>Sales Activity Enhancement (including customer visits) - Actively engage with clients and drive execution of commercial strategies</li></ul>&nbsp;For us to be the best match, we expect from you:Mandatory:<ul><li>Minimum 5 years of experience in the marine or industrial machinery manufacturing industry</li><li>Business-level proficiency in both Japanese and English</li><li>Proven experience in team leadership or management, including operational execution and team development</li><li>High sense of responsibility, proactive mindset, and strong problem-solving skills</li><li>Analytical thinking and structured decision-making based on data</li></ul>&nbsp;Preferred:<ul><li>Experience in sales, sales support, or marketing</li><li>Familiarity with SAP</li><li>Knowledge of Stern Tube Seals &amp; Bearings or mechanical seal products in the marine industry or related fields</li></ul>&nbsp;Desired Traits<ul><li>We are looking for candidates who possess the following qualities:</li><li>Strong execution ability balancing strategic thinking with hands-on work</li><li>Excellent interpersonal and communication skills for building trust across teams</li><li>Courage to tackle challenges with composure and decisiveness</li><li>A mindset geared toward continuous improvement and team development</li></ul>&nbsp;Position Highlights:<ul><li>Work closely with Wärtsilä’s global sales network to promote dynamic global deployment of our products</li><li>Gain exposure to cutting-edge Seals &amp; Bearings technologies and market trends, with opportunities to contribute to future global projects and product strategies</li><li>Unique opportunity to grow as a playing manager, balancing direct execution with leadership and team building.</li></ul>&nbsp;Educational Requirements:<ul><li>Bachelor's degree or higher (Engineering or Business-related field preferred)</li></ul>&nbsp;■ ポジション情報<ul><li>職種名：セールスサポート マネージャー／課長職　Sales Support Manager</li><li>雇用形態：正社員（Permanent）</li><li>勤務地：富山 または 東京　　（国内外出張あり）</li><li>募集人数：1名</li><li>配属部署：セールスマネジメント部　（Sales Management Department）</li></ul><ul><li><hr></li></ul>■ 募集背景（Background）前任者の異動に伴う後任補充、今後の事業拡大を見据えた組織体制の強化を目的とした採用です。プレイングマネージャーとして、自らも現場対応を行いながら、チームのマネジメントと部門力の向上をリードしていただける方を求めています。<div><hr></div>■ 職務内容（Main Responsibilities）Sales Support Manager（課長職）として、Wärtsilä Shaft Line Solutions Japan製品のグローバル営業支援・技術提案・プロジェクト推進・市場分析・トラブルシューティングなどを主導し、事業の成長とチーム力の最大化を担っていただきます。&nbsp;具体的には：<ol><li>グローバル営業支援（技術・営業） 　- 顧客・海外販売チームとの調整、見積・商談サポート</li><li>技術提案／仕様検討支援 　- 技術仕様の整合や顧客要求への対応におけるサポート業務</li><li>プロジェクトマネジメント 　- 新製品展開、製品コスト削減、合理化プロジェクトの主導</li><li>マーケティング・競合分析・ビジネスインテリジェンス 　- 顧客のニーズや市場動向の分析とレポート作成</li><li>営業活動強化（顧客訪問含む） 　- 自らも顧客対応に立ち、営業戦略の実行を推進</li></ol><div><hr></div>&nbsp;&nbsp;&nbsp;■ 応募資格（Requirements）＜必須（Mandatory）＞<ul><li>マリン業界または産業機械系メーカーでの実務経験：5年以上</li><li>英語・日本語ともにビジネスレベル</li><li>チームリーダーまたはマネジメント経験（業務推進＋メンバー育成）</li><li>高い責任感とポジティブな行動力、課題解決志向</li><li>数値・データに基づいた分析力・構造的思考力</li></ul><div><hr></div>＜歓迎（Preferred）＞<ul><li>セールス、セールスサポート、またはマーケティング経験</li><li>SAPの使用経験</li><li>マリン業界でのStern Tube Seals &amp; Bearings 又はメカニカルシール製品の知識または関連業界での経験</li></ul><div><hr></div>■ 求める人物像・資質以下のような能力を重視しています。<ul><li>戦略と現場の両輪を回せる実行力</li><li>部下や関連部門との信頼関係を構築できるバランスとコミュニケーション能力</li><li>困難な状況に挑む勇気と、冷静な判断力・厳しさ</li><li>業務改善や人材育成に積極的に取り組めるマインドセット</li></ul><div><hr></div>■ ポジションの魅力<ul><li>世界中のWärtsilä販売ネットワークと連携し、当製品の</li></ul>グローバル展開を担うダイナミックな仕事です。<ul><li>最新のSeals &amp; Bearings技術や市場情報を吸収しながら、将来的にはグローバルプロジェクトや製品戦略にも関与可能。</li><li>プレイングマネージャーとして実務とチームビルディングの両立に挑戦でき、マネジメント力を高めるチャンスです。</li></ul><div><hr></div>■ 学歴要件<ul><li>大学卒以上（工学系またはビジネス系専攻を推奨）</li></ul><div><hr></div>■ 勤務条件・福利厚生<ul><li>勤務条件や福利厚生の詳細につきましては、当社人事部より別途</li></ul>ご案内いたします。Last application date: 30/07/2025&nbsp;&nbsp;At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities. Please note that according to Wärtsilä policy, voluntary consent for a security check may be required from candidates being considered for this position, depending on the applicable country.&nbsp;&nbsp;This is Wärtsilä&nbsp;Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 18,300 professionals, in more than 230 locations in 77 countries, shape the decarbonisation transformation of our industries across the globe. Read more on <a href="http://www.wartsila.com">www.wartsila.com</a>.&nbsp;

Manager, Sales Support

About the Job

About the Company

Wartsila

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