<div>Power and data have been moved the same way for over 100 years.This is a new day. At CelLink Corporation, our Team Members are designing, developing, and manufacturing flexible circuits that fundamentally change the transmission of power and data. Lower weight, higher performance, smaller mass, and lower overall system price all drive toward CelLink’s goal of a cleaner environment and more affordable technology.At CelLink, we are electrified at the prospect of contributing to a technology that is and will be changing mobility for a cleaner and brighter future. We work with very dedicated people on challenging projects that change everyone’s future for the better. If you are eager to create, to learn, and to apply your knowledge, we are looking forward to you joining us on our electrifying mission. </div>Field Service Engineer Job Overview:This is a battery-focused technical customer service position that will handle all aspects of field service in support of CelLink’s continued growth. Safety and overall customer satisfaction are the most important keys to success in the role. When not in the field, the person will support Quality Engineering in our manufacturing and NPI facilities. This position will report to the VP of Quality with a dotted line to the VP of Business Development. Essential Duties and Responsibilities  To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. <ul><li>Responsible for all field service requests including troubleshooting, testing, and repairing parts in the field.</li><li>Provide white glove service and customer support during field visits.</li><li>Develop service manuals which describe and detail the steps for all service operations that may be performed in the field for flex circuit products in all application verticals for CelLink products.</li><li>Responsible for training customer technicians to service CelLink products.</li><li>Develop CelLink’s High Voltage safety training program including general Li-Ion battery safety principles.<ul><li>Training should be a five-tiered training and certification program that covers everyone from general office workers to advanced engineers.</li></ul></li><li>Help to devise company processes for warranty and service including actual repair and troubleshooting techniques. Create solutions for making things serviceable that may not have been originally intended to be serviceable.</li><li>Participate in DFMEA and design reviews for CelLink circuits with a focus on serviceability, rework-ability, and connector robustness.</li><li>Manage service kits and tools.</li><li>Responsible for developing and operating a Failure Analysis lab.<ul><li>Analysis of failed parts- potting, sectioning, 8D, microscopic examination</li><li>Responsible for report format and presentation of results.</li></ul></li><li>Collaborate with cross-functional teams (Design/NPI/Manufacturing) across various locations to share analysis and findings from FA and engage in activities leading up to implementation of solutions for found issues. Document field service lessons learned for all FA findings within the company.</li><li>Quality Engineering support of day-to-day manufacturing quality needs for a high volume manufacturing site including in-line/end-of-line inspection/functional tests, resolution of customer quality issues via 8D/5 Whys/Fishbone, Gauge capability studies, GR&amp;R (MSA), tool matching, measurement uncertainty studies for metrology equipment, PPAP and qualification activities for new programs, and quality data analysis and reporting.</li></ul>Minimum Qualifications (Knowledge, Skills and Abilities):  The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Must Have: <ul><li>Field service experience in automotive, rail, or maritime applications.</li><li>High Voltage training and certification</li><li>Understand requirements and performance of Li-Ion batteries in all cell formats (pouch, prismatic, and cylindrical).</li><li>Great communication skills and a customer-friendly mindset.</li><li>Experience in isolation/hi-pot and ESD.</li><li>Ability to travel offsite at least 25%.</li></ul>Nice to have:<ul><li>Experience with laser welding, soldering, ultrasonic welding, crimping, arc pulse welder.</li><li>Experience with FPC and PCBA manufacturing and quality standards.</li><li>Experience with cell connection manufacturing processes such as laser-welding, ribbon/wire bonding, ultrasonic welding, resistance welding, etc.</li><li>Bachelor’s degree in EE or ME.</li></ul><div>We believe diversity and inclusion among our teammates are essential to our success. We celebrate diversity and are committed to creating an inclusive environment for all employees while building teams that represent a variety of backgrounds, perspectives, and skills. We are an equal opportunity employer. All employment is decided based on qualifications, merit, and business needs. CelLink participates in the E-Verify program in specific locations as required by law.CelLink was founded in 2012 and entered volume production in 2018. CelLink provides electrical systems to the world's leading EV manufacturers, traditional automotive OEMs, and tiered suppliers. The company has raised approximately $315M in funding through private investment and multiple grants from the US Department of Energy. CelLink’s investors include 3M, Atreides, BMW, BorgWarner, Bosch, D1 Capital, Fidelity, Fontinalis Partners, Ford, Franklin Templeton, Lear, Park West, SK Telecom, Standard Investments, T. Rowe Price, Tinicum, and Whale Rock. </div>

CelLink&rsquo;s high-conductance circuits integrate busing, fusing, voltage monitoring, and temperature monitoring wiring systems into a single circuit. Our circuits provide much greater control over power and data transmission than traditional round wire &ndash; at 1/4th the weight and 1/10th the volume. Thanks to a completely tool-less manufacturing process, CelLink&rsquo;s minimum order quantity is one.

Field Service Engineer

<div>Power and data have been moved the same way for over 100 years.This is a new day. At CelLink Corporation, our Team Members are designing, developing, and manufacturing flexible circuits that fundamentally change the transmission of power and data. Lower weight, higher performance, smaller mass, and lower overall system price all drive toward CelLink’s goal of a cleaner environment and more affordable technology.At CelLink, we are electrified at the prospect of contributing to a technology that is and will be changing mobility for a cleaner and brighter future. We work with very dedicated people on challenging projects that change everyone’s future for the better. If you are eager to create, to learn, and to apply your knowledge, we are looking forward to you joining us on our electrifying mission.&nbsp;</div>Field Service Engineer&nbsp;Job Overview:This is a battery-focused technical customer service position that will handle all aspects of field service in support of CelLink’s continued growth. Safety and overall customer satisfaction are the most important keys to success in the role. When not in the field, the person will support Quality Engineering in our manufacturing and NPI facilities. This position will report to the VP of Quality with a dotted line to the VP of Business Development.&nbsp;Essential Duties and Responsibilities&nbsp;&nbsp;To perform this job successfully, the individual must be able to perform each essential duty satisfactorily.&nbsp;<ul><li>Responsible for all field service requests including troubleshooting, testing, and repairing parts in the field.</li><li>Provide white glove service and customer support during field visits.</li><li>Develop service manuals which describe and detail the steps for all service operations that may be performed in the field for flex circuit products in all application verticals for CelLink products.</li><li>Responsible for training customer technicians to service CelLink products.</li><li>Develop CelLink’s High Voltage safety training program including general Li-Ion battery safety principles.<ul><li>Training should be a five-tiered training and certification program that covers everyone from general office workers to advanced engineers.</li></ul></li><li>Help to devise company processes for warranty and service including actual repair and troubleshooting techniques. Create solutions for making things serviceable that may not have been originally intended to be serviceable.</li><li>Participate in DFMEA and design reviews for CelLink circuits with a focus on serviceability, rework-ability, and connector robustness.</li><li>Manage service kits and tools.</li><li>Responsible for developing and operating a Failure Analysis lab.<ul><li>Analysis of failed parts- potting, sectioning, 8D, microscopic examination</li><li>Responsible for report format and presentation of results.</li></ul></li><li>Collaborate with cross-functional teams (Design/NPI/Manufacturing) across various locations to share analysis and findings from FA and engage in activities leading up to implementation of solutions for found issues. Document field service lessons learned for all FA findings within the company.</li><li>Quality Engineering support of day-to-day manufacturing quality needs for a high volume manufacturing site including in-line/end-of-line inspection/functional tests, resolution of customer quality issues via 8D/5 Whys/Fishbone, Gauge capability studies, GR&amp;R (MSA), tool matching, measurement uncertainty studies for metrology equipment, PPAP and qualification activities for new programs, and quality data analysis and reporting.</li></ul>Minimum Qualifications (Knowledge, Skills and Abilities):&nbsp;&nbsp;The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.&nbsp;Must Have: <ul><li>Field service experience in automotive, rail, or maritime applications.</li><li>High Voltage training and certification</li><li>Understand requirements and performance of Li-Ion batteries in all cell formats (pouch, prismatic, and cylindrical).</li><li>Great communication skills and a customer-friendly mindset.</li><li>Experience in isolation/hi-pot and ESD.</li><li>Ability to travel offsite at least 25%.</li></ul>Nice to have:<ul><li>Experience with laser welding, soldering, ultrasonic welding, crimping, arc pulse welder.</li><li>Experience with FPC and PCBA manufacturing and quality standards.</li><li>Experience with cell connection manufacturing processes such as laser-welding, ribbon/wire bonding, ultrasonic welding, resistance welding, etc.</li><li>Bachelor’s degree in EE or ME.</li></ul><div>We believe diversity and inclusion among our teammates are essential to our success. We celebrate diversity and are committed to creating an inclusive environment for all employees while building teams that represent a variety of backgrounds, perspectives, and skills. We are an equal opportunity employer. All employment is decided based on qualifications, merit, and business needs. CelLink participates in the E-Verify program in specific locations as required by law.CelLink was founded in 2012 and entered volume production in 2018. CelLink provides electrical systems to the world's leading EV manufacturers, traditional automotive OEMs, and tiered suppliers. The company has raised approximately $315M in funding through private investment and multiple grants from the US Department of Energy. CelLink’s investors include 3M, Atreides, BMW, BorgWarner, Bosch, D1 Capital, Fidelity, Fontinalis Partners, Ford, Franklin Templeton, Lear, Park West, SK Telecom, Standard Investments, T. Rowe Price, Tinicum, and Whale Rock.&nbsp;</div>

Field Service Engineer

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CelLink

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