Lead activities associated with providing world class product quality that meets or exceeds customer expectations.KEY RESPONSIBILITIES:<ul><li>Lead the Warranty management process<ul><li>Handle warranty issue with customers. Reduce warranty cost, supervise warranty techs.</li><li>Assist supervisor for Negotiation with customers on warranty agreements.</li><li>Establish reasonable warranty control procedures</li><li>Provide and manage a framework for the warranty returns, customer concerns and the company problem solving/root cause analysis system</li><li>Analyze and evaluate customer warranty data for trends and impact.</li><li>Regularly monitor customer portal for warranty and incidents</li></ul></li><li>Support or lead as needed on Customer and Internal 8-D Corrective and Preventative Actions.</li><li>Support quality management system</li><li>Administer and support BW Customer and Supplier PPAP processes.</li><li>Support BW change management process. Participate on teams and assist with action as required.</li><li>Lead and participate in Advance Product Quality Planning development for new product launches and existing production lines.</li><li>Oversee product analysis process through destructive and non-destructive methods.</li><li>Lead and support year over year improvement on COPQ.</li><li>Develop and administer reliability analysis to support predictive quality planning and product validation testing methods and results.</li><li>Execute and manage process qualification through quality measures.</li><li>Provide technical leadership, training, and lessons learned through effective teamwork and communications to manufacturing, suppliers, customers, peers, and management team. Lead and participate in issue resolution as needed.</li><li>To foster of culture of safety by: use of required PPE; following safety rules and procedures and training others; compliance with plant code of conduct.</li><li>Attendance at safety and health training sessions.</li><li>Housekeeping practice</li><li>Perform other activities as directed.</li></ul>WHAT WE’RE LOOKING FOR:EDUCATION and/or EXPERIENCE:<ul><li>Bachelor’s degree in an engineering or related technical field from a four-year college or university.</li><li>7 - 9 years minimum Engineering experience</li><li>Must be available to travel 5-10 days/month with minimal notification.  </li></ul>         KEY JOB SKILLS/EXPERIENCE:<ul><li>Thorough understanding of manufacturing processes.</li><li>Print tolerance methods including Geometric Dimensioning and Tolerances (GD&amp;T).</li><li>Inspection and gaging techniques.</li><li>Thorough understanding of AIAG manuals for Statistical Process Control (SPC), Production Part Approval Process (PPAP), Measurement Systems Analysis (MSA), Advance Product Quality Planning (APQP).</li><li>Strong problem-solving and prevention methods (8D, FMEA, 5why) skills.</li><li>Strong understanding of product reliability analysis and methodology.</li><li>Familiarity with statistical and quality analysis software (Minitab).</li><li>Communication (verbal and written) skills for both internal and external customers.</li><li>Strong presentation skills.</li><li>Strong organization skills.</li><li>Project management skills.</li><li>Knowledge of the automotive industry and customers.</li></ul>For a listing of Dixon openings:  <a href="https://www.borgwarner.com/careers/job-search?indexCatalogue=default&amp;wordsMode=0&amp;3Location=Arden%20-%20North%20Carolina%20-%20USA,Asheville%20-%20North%20Carolina%20-%20USA">BorgWarner Openings</a>Pay &amp; BenefitsAnnual Salary Range: $ 78,800 - $124,850Benefit info: <a href="https://www.borgwarner.com/global-benefits/usa">U.S. Benefits - BorgWarner</a>Some of the benefits highlights below for all fulltime employees:<ul><li>Day 1 Medical Coverage with potential of no monthly premium</li><li>Onsite Health Clinic for employees and dependents (age 6 and over) at no cost</li><li>Dental, Vision, Life, AD&amp;D, and Disability Coverage</li><li>Tuition Reimbursement Program after 18 months</li><li>Retirement Savings Plan (401k) with a matching program</li><li>Company paid holidays and vacation starting Day 1</li></ul>Salary Range:$90,800 - $124,850Internal Use Only: SalaryGlobal Terms of Use and Privacy Statement Carefully read the BorgWarner Privacy Policy before using this website. Your  ability to access and use this website and apply for a job at BorgWarner are conditioned on your acceptance and compliance with these terms.Please access the linked document by clicking <a href="https://www.borgwarner.com/legal/privacy-policy-for-online-applications">here</a><a href="http://multimedia.3m.com/mws/media/1274940O/3m-jobs-country-data-privacy-statements-external.pdf">,</a> select the geographical area where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the terms.Career Scam Disclaimer:  BorgWarner makes no representations or guarantees regarding employment opportunities listed on any third-party website.  To protect against career scams, job applicants should take the necessary precautions when interviewing for and accepting employment positions allegedly offered by BorgWarner.  Applicants should never provide their national ID numbers, birth dates, credit card numbers, bank account information or other private information when communicating with prospective employers or responding to employment opportunities online.  Job applicants are invited to contact BorgWarner through BorgWarner’s website to verify the authenticity of any employment opportunities.

As a global product leader for over 130 years, we deliver innovative and sustainable mobility solutions. Guided by our commitment to inclusion, integrity, excellence, responsibility and collaboration&mdash;and our pledge to reach carbon neutrality by 2035&mdash;we&rsquo;re leading the automotive industry to a future that is cleaner, healthier and safer for all.
Start your future with BorgWarner now! We are looking for dedicated, talented people to fill our manufacturing and technical facilities all over the world. For more information, please visit: https://bit.ly/WorkAtBorgWarner
For legal and data protection inquiries please visit: https://www.borgwarner.com/legal
Career Scam Disclaimer BorgWarner makes no representations or guarantees regarding employment opportunities listed on any third-party website. To protect against career scams, job applicants should take the necessary precautions when interviewing for and accepting employment positions allegedly offered by BorgWarner. Applicants should never provide their Social Security numbers, birth dates, credit card numbers, bank account information or other private information when communicating with prospective employers or responding to employment opportunities online. Job applicants are invited to contact BorgWarner through BorgWarner&rsquo;s website to verify the authenticity of any employment opportunities.

Senior Quality & Warranty Engineer

Lead activities associated with providing world class product quality that meets or exceeds customer expectations.KEY RESPONSIBILITIES:<ul><li>Lead the Warranty management process<ul><li>Handle warranty issue with customers. Reduce warranty cost, supervise warranty techs.</li><li>Assist supervisor for Negotiation with customers on warranty agreements.</li><li>Establish reasonable warranty control procedures</li><li>Provide and manage a framework for the warranty returns, customer concerns and the company problem solving/root cause analysis system</li><li>Analyze and evaluate customer warranty data for trends and impact.</li><li>Regularly monitor customer portal for warranty and incidents</li></ul></li><li>Support or lead as needed on Customer and Internal 8-D Corrective and Preventative Actions.</li><li>Support quality management system</li><li>Administer and support BW Customer and Supplier PPAP processes.</li><li>Support BW change management process. Participate on teams and assist with action as required.</li><li>Lead and participate in Advance Product Quality Planning development for new product launches and existing production lines.</li><li>Oversee product analysis process through destructive and non-destructive methods.</li><li>Lead and support year over year improvement on COPQ.</li><li>Develop and administer reliability analysis to support predictive quality planning and product validation testing methods and results.</li><li>Execute and manage process qualification through quality measures.</li><li>Provide technical leadership, training, and lessons learned through effective teamwork and communications to manufacturing, suppliers, customers, peers, and management team. Lead and participate in issue resolution as needed.</li><li>To foster of culture of safety by: use of required PPE; following safety rules and procedures and training others; compliance with plant code of conduct.</li><li>Attendance at safety and health training sessions.</li><li>Housekeeping practice</li><li>Perform other activities as directed.</li></ul>WHAT WE’RE LOOKING FOR:EDUCATION and/or EXPERIENCE:<ul><li>Bachelor’s degree in an engineering or related technical field from a four-year college or university.</li><li>7 - 9 years minimum Engineering experience</li><li>Must be available to travel 5-10 days/month with minimal notification. &nbsp;</li></ul>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; KEY JOB SKILLS/EXPERIENCE:<ul><li>Thorough understanding of manufacturing processes.</li><li>Print tolerance methods including Geometric Dimensioning and Tolerances (GD&amp;T).</li><li>Inspection and gaging techniques.</li><li>Thorough understanding of AIAG manuals for Statistical Process Control (SPC), Production Part Approval Process (PPAP), Measurement Systems Analysis (MSA), Advance Product Quality Planning (APQP).</li><li>Strong problem-solving and prevention methods (8D, FMEA, 5why) skills.</li><li>Strong understanding of product reliability analysis and methodology.</li><li>Familiarity with statistical and quality analysis software (Minitab).</li><li>Communication (verbal and written) skills for both internal and external customers.</li><li>Strong presentation skills.</li><li>Strong organization skills.</li><li>Project management skills.</li><li>Knowledge of the automotive industry and customers.</li></ul>For a listing of Dixon openings:&nbsp; <a href="https://www.borgwarner.com/careers/job-search?indexCatalogue=default&amp;wordsMode=0&amp;3Location=Arden%20-%20North%20Carolina%20-%20USA,Asheville%20-%20North%20Carolina%20-%20USA">BorgWarner Openings</a>Pay &amp; BenefitsAnnual Salary Range: $ 78,800 - $124,850Benefit info: <a href="https://www.borgwarner.com/global-benefits/usa">U.S. Benefits - BorgWarner</a>Some of the benefits highlights below for all fulltime employees:<ul><li>Day 1 Medical Coverage with potential of no monthly premium</li><li>Onsite Health Clinic for employees and dependents (age 6 and over) at no cost</li><li>Dental, Vision, Life, AD&amp;D, and Disability Coverage</li><li>Tuition Reimbursement Program after 18 months</li><li>Retirement Savings Plan (401k) with a matching program</li><li>Company paid holidays and vacation starting Day 1</li></ul>Salary Range:$90,800 - $124,850Internal Use Only: SalaryGlobal Terms of Use and Privacy Statement Carefully read the BorgWarner Privacy Policy before using this website. Your &nbsp;ability to access and use this website and apply for a job at BorgWarner are conditioned on your acceptance and compliance with these terms.Please access the linked document by clicking <a href="https://www.borgwarner.com/legal/privacy-policy-for-online-applications">here</a><a href="http://multimedia.3m.com/mws/media/1274940O/3m-jobs-country-data-privacy-statements-external.pdf">,</a> select the geographical area where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the terms.Career Scam Disclaimer:&nbsp; BorgWarner makes no representations or guarantees regarding employment opportunities listed on any third-party website.&nbsp; To protect against career scams, job applicants should take the necessary precautions when interviewing for and accepting employment positions allegedly offered by BorgWarner. &nbsp;Applicants should never provide their national ID numbers, birth dates, credit card numbers, bank account information or other private information when communicating with prospective employers or responding to employment opportunities online. &nbsp;Job applicants are invited to contact BorgWarner through BorgWarner’s website to verify the authenticity of any employment opportunities.

Senior Quality & Warranty Engineer

About the Job

About the Company

BorgWarner

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