Intro Carbmee empowers organizations worldwide to systematically measure, manage, and reduce their carbon footprint. Backed by a recent €20M Series A funding from top VCs, we are one of the fastest-growing companies in European tech with offices in Berlin and Munich - proud to be at the forefront of climate innovation. Our platform leverages AI with millions of transactional data points to help enterprise customers tackle their most complex emissions challenges - far beyond compliance.Your Role &amp; Mission - We're seeking a proven, entrepreneurial, and impact-driven Strategic Customer Success Manager in Munich, Berlin, or remotely in Germany. Advocate for our customers, consult with them on their decarbonization strategy, and work cross-functionally to ensure we’re doing absolutely everything we can to drive value. You will build strong relationships with client-side C-level and senior managers, deeply understanding their priorities and problems. In doing so you’ll help drive customer-centric product development to maximize revenue opportunities for Carbmee. In addition you’ll skillfully manage multiple projects simultaneously, ensuring top-class execution and steering. Leveraging both your interest in climate change and business, you'll be the eyes and ears of our customers, bridging the gap between go-to-market activities and product development.Sounds exciting? Join us on our journey to achieve net-zero! Your tasks Manage a portfolio of Carbmee’s strategic customers, acting as their trusted decarbonization advisor and educating them on how to leverage Carbmee’s Carbon Management Solution as part of their climate strategy:<ul><li>Be comfortable liaising and consulting with Senior Executives in Sustainability, Procurement, and other key functions.</li><li>Translate your customers' strategic objectives into high-impact delivery, aligned with Carbmee’s offerings, keeping abreast of relevant sustainability standards and regulations.</li><li>Manage multiple projects simultaneously, ensuring top-class execution and steering. Demonstrate exceptional project management skills to handle complex tasks, keep all moving parts aligned, and deliver results efficiently.</li></ul>Drive customer value and account health leading to the retention and expansion of your portfolio: <ul><li>Lead the post-sales engagement, retention, and growth of your customers partnered closely with our stellar Account Executives.</li><li>Identify opportunities, drive business outcomes, and ensure customer's objectives are met.</li><li>Turn your customers into champions: support them in creating strong narratives about their decarbonization journey that can be shared widely.</li></ul>Create cross functional transparency by advocating for your customers to internal stakeholders in Product Management, Engineering, Marketing, and Sales:<ul><li>Keep the organization customer-centric, ensuring we are building a solution closely aligned with the needs of our customers and adherent to sustainability standards and developing regulations.</li><li>Share business insights, surface challenges and identify product development opportunities to scale Carbmee’s Carbon Management Solution.</li><li>Proactively identify areas for improvement in the Carbmee customer journey to create a world-class experience.</li></ul> Your profile <ul><li>Several years of experience working in management consultancy, or as an Enterprise Customer Success Manager at a fast growing B2B tech start-up</li><li>You know how to work with large corporations and how procurement organisations work</li><li>Experience in the sustainability field and knowledge of climate reduction strategies and/or working with Automotive and Manufacturing industries is a big plus</li><li>Excellent English and German skills, both written and spoken</li><li>Performance-driven mindset combined with outstanding presentation skills and project management skills</li><li>You work well in diverse, hybrid teams and you are excited to join our international team either in Berlin, Munich or remotely in Germany</li><li>You are passionate about business sustainability, carbon emissions management, and decarbonisation strategy development in alignment with Carbmee’s mission and vision</li></ul>Don't feel like you meet all the criteria? We get it: confidence can sometimes hold us back from applying for a job. We'll let you in on a little secret: there's no such thing as a 'perfect' candidate. Carbmee is a place where everyone can grow. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work on a Monday morning. Benefits <ul><li>Unique &amp; Powerful Mission - Join a fast-growing and ambitious tech company that is shaping the future of carbon management and fighting climate change.</li><li>Health &amp; Wellbeing - Urban Sports Club subscription to stay healthy &amp; fit, plus 1:1 coaching sessions with Nilohealth for mental well-being.</li><li>Flexibility &amp; Work-Life Balance - Flexible hybrid or fully remote working culture. We have lovely, accessible offices in Berlin-Mitte and central Munich.</li><li>Team Culture – Our values - Transparency, Humility, and Accountability - create a supportive environment where work can be both meaningful and fun.</li><li>Connection &amp; Networking - Summer Offsite, Winter Party, and regular team events provide ample opportunities to connect and collaborate across the company.</li><li>Trust &amp; Transparency - We host monthly All-Hands Meetings, weekly newsletters, and Founders Q&amp;As to keep everyone informed about company goals and progress.</li></ul>

carbmee helps companies with complex supply chains to seamlessly collect, analyze, and report emissions data across all three scopes of the Greenhouse Gas (GHG) Protocol uncovering up to 90% carbon reduction potential in just 21 days.
Our carbon management solution, the Environmental Intelligence System EIS&trade; combines carbon accounting, product carbon footprints (LCA), and supply chain emissions (scope 3) into a single integrated system to centralise complex data streams.

Strategic Customer Success Manager (all genders) | ClimateTech

Intro Carbmee empowers organizations worldwide to systematically measure, manage, and reduce their carbon footprint. Backed by a recent €20M Series A funding from top VCs, we are one of the fastest-growing companies in European tech with offices in Berlin and Munich - proud to be at the forefront of climate innovation. Our platform leverages AI with millions of transactional data points to help enterprise customers tackle their most complex emissions challenges - far beyond compliance.Your Role &amp; Mission - We're seeking a proven, entrepreneurial, and impact-driven&nbsp;Strategic Customer Success Manager in Munich, Berlin, or remotely in Germany. Advocate for our customers, consult with them on their decarbonization strategy, and work cross-functionally to ensure we’re doing absolutely everything we can to drive value. You will build strong relationships with client-side C-level and senior managers, deeply understanding their priorities and problems. In doing so you’ll help drive customer-centric product development to maximize revenue opportunities for Carbmee. In addition you’ll skillfully manage multiple projects simultaneously, ensuring top-class execution and steering. Leveraging both your interest in climate change and business, you'll be the eyes and ears of our customers, bridging the gap between go-to-market activities and product development.Sounds exciting? Join us on our journey to achieve net-zero! Your tasks Manage a portfolio of Carbmee’s strategic customers, acting as their trusted decarbonization advisor and educating them on how to leverage Carbmee’s Carbon Management Solution as part of their climate strategy:<ul><li>Be comfortable liaising and consulting with Senior Executives in Sustainability, Procurement, and other key functions.</li><li>Translate your customers' strategic objectives into high-impact delivery, aligned with Carbmee’s offerings, keeping abreast of relevant sustainability standards and regulations.</li><li>Manage multiple projects simultaneously, ensuring top-class execution and steering. Demonstrate exceptional project management skills to handle complex tasks, keep all moving parts aligned, and deliver results efficiently.</li></ul>Drive customer value and account health leading to the retention and expansion of your portfolio:&nbsp;<ul><li>Lead the post-sales engagement, retention, and growth of your customers partnered closely with our stellar Account Executives.</li><li>Identify opportunities, drive business outcomes, and ensure customer's objectives are met.</li><li>Turn your customers into champions: support them in creating strong narratives about their decarbonization journey that can be shared widely.</li></ul>Create cross functional transparency by advocating for your customers to internal stakeholders in Product Management, Engineering, Marketing, and Sales:<ul><li>Keep the organization customer-centric, ensuring we are building a solution closely aligned with the needs of our customers and adherent to sustainability standards and developing regulations.</li><li>Share business insights, surface challenges and identify product development opportunities to scale Carbmee’s Carbon Management Solution.</li><li>Proactively identify areas for improvement in the Carbmee customer journey to create a world-class experience.</li></ul> Your profile <ul><li>Several years of experience working in management consultancy, or as an Enterprise Customer Success Manager at a fast growing B2B tech start-up</li><li>You know how to work with large corporations and how procurement organisations work</li><li>Experience in the sustainability field and knowledge of climate reduction strategies and/or working with Automotive and Manufacturing industries is a big plus</li><li>Excellent English and German skills, both written and spoken</li><li>Performance-driven mindset combined with outstanding presentation skills and project management skills</li><li>You work well in diverse, hybrid teams and you are excited to join our international team either in Berlin, Munich or remotely in Germany</li><li>You are passionate about business sustainability, carbon emissions management, and decarbonisation strategy development in alignment with Carbmee’s mission and vision</li></ul>Don't feel like you meet all the criteria? We get it: confidence can sometimes hold us back from applying for a job. We'll let you in on a little secret: there's no such thing as a 'perfect' candidate. Carbmee is a place where everyone can grow. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work on a Monday morning. Benefits <ul><li>Unique &amp; Powerful Mission - Join a fast-growing and ambitious tech company that is shaping the future of carbon management and fighting climate change.</li><li>Health &amp; Wellbeing - Urban Sports Club subscription to stay healthy &amp; fit, plus 1:1 coaching sessions with Nilohealth for mental well-being.</li><li>Flexibility &amp; Work-Life Balance - Flexible hybrid or fully remote working culture. We have lovely, accessible offices in Berlin-Mitte and central Munich.</li><li>Team Culture – Our values - Transparency, Humility, and Accountability - create a supportive environment where work can be both meaningful and fun.</li><li>Connection &amp; Networking - Summer Offsite, Winter Party, and regular team events provide ample opportunities to connect and collaborate across the company.</li><li>Trust &amp; Transparency - We host monthly All-Hands Meetings, weekly newsletters, and Founders Q&amp;As to keep everyone informed about company goals and progress.</li></ul>

Strategic Customer Success Manager (all genders) | ClimateTech

About the Job

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carbmee

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