Location:Guarulhos, São Paulo, BrazilJob ID: R0067892Date Posted:2024-11-27Company Name:HITACHI ENERGY BRASIL LTDA.Profession (Job Category):IT, Telecom &amp; InternetJob Schedule: Full timeRemote:NoJob Description:The OpportunityHitachi Energy Transformers is seeking a South America HUB IT Service Delivery Manager.As Hub IT Service Delivery Manager you are responsible for developing, implementing and executing the IT delivery capability within hub area of responsibility to either plan, build, run or support IT solutions for a region with multiple function site offices and/or factories. You are providing the interface to the business, consulting with the Hub BU leads, IT stakeholders and application owners within the business on IT-related topics.​ This position is a stakeholder facing role and requires management of expectations within the business.As Hub IT Service Delivery Manager you lead a multi-national team of lower-level managers and/or IT Specialists, providing appropriate and efficient IT Solutions/IT Services to a defined geographic area/ Region, possibly manage hosted IT resources and support global IT projects in respect of regional implementation. Act as an IT Business Partner for the related geographical management or for the appropriate regional management​.Location: Preferably Guarulhos, Brazil. Other locations in South America will be considered.How You´ll Make an Impact• Lead a multi-national team of lower-level managers or a local/multi-country team of IT Specialists, providing appropriate and efficient IT Solutions/IT Services to a defined geographic area/ Region, eventually manage hosted IT resources and support global IT projects in respect of Hub/regional implementation • Together with the Hubs, implement the global standard IT operating model, oversee Service and Project Delivery, and ensure that the business voice is an integral part of the PG IT operating model ​ • Accountable for development and management of an organizational entity for delivering IT services, solutions, and activities in the Hub region • Accountable for end to end IT service delivery including onsite services and IT/OT Cybersecurity operational management at the sites. • Aggregate demands for new and improved IT Infrastructure services required by the business and ensure overall business satisfaction with existing Infrastructure services • Collaborates with the Business Unit IT Management, IT stakeholder and 3rd Party IS Suppliers and across Hubs • Is accountable for the assigned Business Unit scope towards Hitachi Energy Business and functions. Ensuring that delivery of business processes/projects supporting IS systems/projects is aligned to Business and functions needs, resulting in improved efficiency, effectiveness, quality and/or operational functionality​. • Prioritizes tasks and responsibilities to manage regional and local requirements and escalations seamlessly accordingly to the global targets and strategy. Ensures  Vision and Mission alignment of the operational tactic.​ • Leads and works with distributed teams and processes and driving them towards high levels of operational excellence.​ • Responsible for compliance of IT services to local law, Local license compliance &amp; local IT controls compliance. Responsible for local IT budget in the country.• Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines.Your Background:<ul><li>Bachelor’s degree and deep experience in Information Systems or a Technology related business. Degree in Computer Science/ Information Systems or Engineering are preferred.</li><li>Experience in IT delivery management role across regional geographies.</li><li>Experience in project management of complex global projects including IT system integration.</li><li>Experience with manufacturing operations methods, process, and change management.</li><li>Experience in complex stakeholder scenarios, cross-functional problem solving and good understanding of IT procedures and policies, together with end-to-end business processes knowledge.</li><li>Excellent written and verbal communication skills with the ability to communicate fluently in English in a global multicultural diverse environment.</li><li>Flexibility to occasionally work in different time zones and business travel.</li></ul>#LI-Hybrid<h2>Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a <a href="https://www.hitachienergy.com/contact-us/general-inquiry?type=I+have+a+General+question">general inquiry form</a> on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.</h2><h2>This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. </h2>

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world&rsquo;s energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries.

SAM HUB IT Service Delivery Manager

Location:Guarulhos, São Paulo, BrazilJob ID: R0067892Date Posted:2024-11-27Company Name:HITACHI ENERGY BRASIL LTDA.Profession (Job Category):IT, Telecom &amp; InternetJob Schedule:&nbsp;Full timeRemote:NoJob Description:The OpportunityHitachi Energy Transformers is seeking a South America HUB IT Service Delivery Manager.As Hub IT Service Delivery Manager you are responsible for developing, implementing and executing the IT delivery capability within hub area of responsibility to either plan, build, run or support IT solutions for a region with multiple function site offices and/or factories. You&nbsp;are providing the interface to the business, consulting with the Hub BU leads, IT stakeholders and application owners within the business on IT-related topics.​ This position is a stakeholder facing role and requires management of expectations within the&nbsp;business.As&nbsp;Hub&nbsp;IT Service Delivery Manager&nbsp;you&nbsp;lead&nbsp;a multi-national team of lower-level managers and/or IT Specialists, providing appropriate and efficient IT&nbsp;Solutions/IT&nbsp;Services to a defined geographic area/&nbsp;Region, possibly manage hosted IT resources and support global IT projects in respect of regional&nbsp;implementation. Act as an IT&nbsp;Business Partner for the related geographical management or for the appropriate&nbsp;regional management​.Location: Preferably Guarulhos, Brazil. Other locations in South America will be considered.How You´ll Make an Impact• Lead&nbsp;a multi-national team of lower-level managers or a local/multi-country team of&nbsp;IT Specialists, providing appropriate and efficient IT&nbsp;Solutions/IT&nbsp;Services to a defined geographic area/&nbsp;Region, eventually manage hosted IT resources and support global IT projects in respect of Hub/regional&nbsp;implementation • Together with the Hubs, implement&nbsp;the global standard IT operating model, oversee&nbsp;Service and Project Delivery, and ensure that&nbsp;the business voice is an integral part of the PG&nbsp;IT operating model&nbsp;​ • Accountable for development and management&nbsp;of an organizational entity for delivering IT&nbsp;services, solutions, and activities&nbsp;in the Hub region • Accountable for end to end IT service delivery including onsite services and IT/OT Cybersecurity operational management at the sites. • Aggregate demands for new and improved IT&nbsp;Infrastructure services required by the business&nbsp;and ensure overall business satisfaction with&nbsp;existing Infrastructure services • Collaborates with the Business Unit IT&nbsp;Management,&nbsp;IT stakeholder and 3rd Party IS Suppliers and across Hubs • Is accountable for the&nbsp;assigned Business Unit scope towards&nbsp;Hitachi Energy Business and&nbsp;functions. Ensuring that delivery of business processes/projects&nbsp;supporting IS systems/projects is aligned to&nbsp;Business and&nbsp;functions needs, resulting in improved efficiency,&nbsp;effectiveness, quality and/or operational functionality​. • Prioritizes tasks and responsibilities to manage regional and local requirements and escalations seamlessly&nbsp;accordingly to the global targets and strategy. Ensures&nbsp;&nbsp;Vision and Mission alignment of the operational tactic.​ • Leads and works with distributed teams and processes and&nbsp;driving them towards high levels of operational excellence.​ • Responsible for compliance of IT services to local law, Local&nbsp;license compliance &amp; local IT controls compliance.&nbsp;Responsible for local IT budget in the country.• Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines.Your Background:<ul><li>Bachelor’s degree and deep experience in Information Systems or a Technology related business. Degree in Computer Science/ Information Systems or Engineering are preferred.</li><li>Experience in IT delivery management role across regional geographies.</li><li>Experience in project management of complex global projects including IT system integration.</li><li>Experience with manufacturing operations methods, process, and change management.</li><li>Experience in complex stakeholder scenarios, cross-functional problem solving and good understanding of IT procedures and policies, together with end-to-end business processes knowledge.</li><li>Excellent written and verbal communication skills with the ability to communicate fluently in English in a global multicultural diverse environment.</li><li>Flexibility to occasionally work in different time zones and business travel.</li></ul>#LI-Hybrid<h2>Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a <a href="https://www.hitachienergy.com/contact-us/general-inquiry?type=I+have+a+General+question">general inquiry form</a> on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.</h2><h2>This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.&nbsp;</h2>

SAM HUB IT Service Delivery Manager

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HITACHI ENERGY

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